Technical Customer Support - Microsoft Windows

Công ty TNHH ITECHWX

Hết hạn: 07/02/2025

Chi tiết công việc
Giới thiệu công ty

Thu nhập: 20tr-24tr ₫/tháng

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

Kinh nghiệm: 1 năm

technical microsoft windows english

Mô tả công việc

- Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
- Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
- Sticks to service responsibilities to reach high performance standards.
- Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft - never put customer PII at risk.

Yêu cầu

- Have at least 1 year's working experience in Global customer-facing roles.
- Excellent spoken English is a must.
- Passion and desire to develop in the IT industry
- Excellent customer service skills
Benefits:
- Competitive salary depending on experience
- 90% contribution of the gross salary to social insurance from the company side
- Full salary during the probationary period
- 12 days of annual leave, 8 days of sick leave
- Annual Health Checkup
- Working 5 days a week with 2 unfixed days off (Schedule will be arranged by Head of Department)

Quyền lợi

Chăm sóc sức khoẻ
Salary at 100% during the probationary period
90% contribution of the gross salary to social insurance
An employee who works at night (10PM -6 AM) will be paid an additional amount of 30% of the normal salary + PVI insurance+500,000 VND food allow
Nghỉ phép có lương
20 days leave (12 days of annual leave and 8 days of sick leave)
Đào tạo
Training will be offered
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Thông tin khác

NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
KỸ NĂNG
Customer Support, Customer Service, English, IT industry development, Microsoft Windows
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Người Việt Nam
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Thông tin chung

Thu nhập: 20tr-24tr ₫/tháng

Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:

Hạn nộp: 07/02/2025

Giới thiệu công ty Xem trang công ty

We are iTechwx, established in mid-2022, with 700 employees across 4 offices in Ho Chi Minh City and Ha Noi City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365.

Our culture is built on the pillars of accountability, passion, and professionalism. With these...

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