Mô tả công việc
1. Technical Support:
• Research new product lines to understand the structure and repair process.
• Create warranty newsletters, update technical information for the KTV network.
• Learn and provide solutions to difficult, complex errors.
• Supports a wide range of products: REF (refrigerator), WM (washing machine), AC (air conditioner), AP (air purifier), AV (audio-visual equipment), AO (microwave oven), DW (dishwasher).
2. Technician Training:
• Design and implement training courses for technician networks on repair procedures,
warranties and technical standards.
• Directly teach, guide troubleshooting skills and improve skills.
3. Document Development:
• Prepare textbooks, documents, and reports using Excel.
• Compose lectures and training slides using PowerPoint.
4. Performance Tracking:
• Monitor the work results of KTV, give feedback to improve efficiency and service quality.
• Inter-departmental coordination: Work closely with HQ R&D and related departments to ensure
consistency on technical standards and repair procedures.
• Other tasks under the direction of the Leader
Yêu cầu
- Hold an education degree in Engineering/Electrical-Electronics
- Have knowledge in repair/warranty
- Approximately 3 years of experience in electrical and mechanical field.
- Excel & PowerPoint proficiency is essential
- Average English communication skill is desirable (- TOEIC 500)
Quyền lợi
Thưởng
13th month salary
Nghỉ phép có lương
Annual leaves and company leaves
Căn-tin
Meal allowances
Thông tin khác
NGÀY ĐĂNG
17/07/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Quality Training, Repair Maintenance, Product Warranty, Technical Training
LĨNH VỰC
Bán lẻ/Bán sỉ
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không hiển thị
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
Nơi làm việc
- Lotte Mall 272 Võ Chí Công, Phường Phú Thượng, Quận Tây Hồ, Hà Nội