Technician, Maintenance

About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
About Pandora Vietnam
Pandora's new jewellery crafting facility is located in the Vietnam-Singapore Industrial Park III (VSIP III), about 40 km north of Ho Chi Minh City. When fully scaled, the state-of-the-art facility will produce up to 60 million jewellery pieces annually and employ around 7,000 craftspeople. It is powered entirely by renewable energy and built to LEED Gold certification standards.
Key accountabilities:
• Ensure all production, utility, and facility equipment are maintained in safe and reliable operating condition.
• Execute preventive maintenance (PM) activities on time and according to approved standards.
• Support immediate troubleshooting and repair to minimize machine downtime and production impact.
• Maintain accurate maintenance documentation, including work orders, check sheets, and equipment history.
• Comply with Pandora's SHE standards and safety procedures during all maintenance operations.
• Contribute to continuous improvement projects, energy-saving initiatives, and equipment optimization.
• Support installation, testing, and commissioning of new machines and systems during project or expansion phases.
• Maintain tools, spare parts, and workshop areas in proper condition with 5S discipline.
• Ensure smooth communication and cooperation with production, EHS, quality, and contractor teams.
• Build technical knowledge and multi-skill capability through continuous learning and internal training.
Key duties:
• Perform daily operation and preventive maintenance for utility, facility, and production systems according to the approved maintenance plan and checklist.
• Carry out corrective maintenance for mechanical, electrical, and control issues to minimize equipment downtime.
• Inspect and record operating parameters of all systems, report abnormalities immediately to the Supervisor.
• Support production lines by maintaining machines such as casting, polishing, plating, wax injection, 3D printer, laser, CNC, oven, ultrasonic cleaner, etc.
• Ensure utilities (chilled water, compressed air, DI water, vacuum, exhaust, and gas systems) are stable and available for production.
• Assist in installation, testing, and commissioning of new or relocated machines and equipment.
• Execute routine inspection on safety devices, sensors, motors, heaters, and pneumatic components.
• Update all maintenance work orders, log sheets, and spare parts usage accurately into CMMS.
• Keep maintenance tools, workshop, and spare part area in 5S condition at all times.
• Comply with SHE (Safety, Health & Environment) policies and report any near-miss or unsafe condition.
• Participate in training, continuous improvement, TPM and energy-saving programs.
• Perform other duties as assigned by the Maintenance Supervisor or Maintenance Manager.