Training And Internal Communication Supervisor ( 6 Months Contract )

1. OVERVIEW OF POSITION
The Training & Internal Communication Supervisor is responsible for leading and executing training rollout and internal communication strategies during the Brand Standards implementation and rebranding phase.
This role plays a critical part in ensuring:
• Consistent adoption of brand standards across departments
• Alignment of employee behavior with company values and operational expectations
• High engagement and smooth transition throughout the transformation period
2. KEY RESPONSIBILITIES
A. Training Rollout & Implementation
• Lead and drive the rollout of training programs across all departments in alignment
with brand standards
• Develop and execute training plans, timelines, and rollout strategies to ensure full
coverage
• Coordinate with department heads (HODs) to ensure training participation and
compliance
• Monitor training progress and ensure timely and consistent execution
B. Training Materials Development & Standardization
• Develop, review, and standardize training materials, SOPs, and guidelines aligned
with brand standards
• Ensure all training content is consistent, up-to-date, and scalable across departments
• Work closely with L&D Manager and relevant stakeholders to align training content
with business needs
C. Internal Communication & Change Management
• Develop and implement internal communication plans to support brand standards
adoption
• Drive communication campaigns that reinforce behavioral alignment and company
culture
• Ensure clear, consistent, and timely messaging across all internal channels
• Support change management initiatives to ensure employee understanding and buy-in
D. Employee Engagement
• Lead and organize engagement initiatives to maintain high morale during transition
• Conduct employee surveys and analyze feedback to improve engagement strategies
• Proactively propose initiatives to enhance employee experience and cultural
alignment
E. Performance Tracking & Reporting
• Establish and monitor key KPIs, including:
o Training completion rate
o Training effectiveness
o Employee engagement metrics
• Prepare regular reports on training and communication effectiveness
• Ensure proper documentation and tracking of all training activities
F. Cross-functional Collaboration
• Work closely with HODs and stakeholders to ensure alignment in training and
communication execution
• Act as a key point of contact between HR, L&D, and departments during the rollout
phase
• Provide guidance and support to ensure consistency in implementation