Training Officer

Conduct training courses for tenants' staffs in the shopping mall to ensure Aeon Mall service be delivered to customer properly (20%)
Prepare all necessary items for the training (booking room, documents, equipment, attendant list...) (15%)
Control training data to ensure that all tenant staffs are trained as Company regulation (15%)
Summary feedback from participants, evaluate training programs and send report to supervisor (10%)
Daily patrol the shopping mall to check tenant staffs working manner and make report for supervisor (10%)
Control and cooperate with Admin team to collect customer comments and follow answers within timeline (10%)
Maintain good relationship with tenants to understand their training needs (10%)
Deliver periodical reports as requirement from supervisor (5%)
Other tasks as assigned.