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Training Specialist (CK - GUESS - AX - KL)

CÔNG TY TNHH THỜI TRANG VÀ MỸ PHẨM ÂU CHÂU (ACFC)

Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 23/11/2024
Thu nhập: Cạnh tranh
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 3 năm

Mô tả công việc

Mô tả Công việc
TRAINING ROLE
Identify The Training Needs Of The Organization Through Job Analysis (Store Level), Career Paths (Store Level), And Consultation With Operations Team.
Drive Brand Values And Philosophy Through All Training Activities: Seasonal Update, Brand Orientation, Sales Skills Workshop, & Leadership Skills Training.
Implement Effective, Inspiring, Motivating, And Practical Training Methods: In-Classroom, In-Store, Outdoor...
Effectively Manage The Monthly Allocated Training Budget.
Assess Employees' Standard: Knowledge (Ops, Product & Vm), Sales Skills, And Retail KPIs Performance To Identify What Are The Must Improvement Points.
Receive and Resolve All The Customer Service Feedback From Customers, Operations, and Store Teams.
Continuously Tailor Training Programs Following Demands From The Brand Team To Fit With The Market Changes.
Suggest Training Programs Or Guide Store Staff Recruit More New Loyalty Membership.
Collaborate With the Operations Team To Guide And Train Employees In Skills Related To Loyalty Member Care & Cashier Service.
Select And Manage Resources, Including Working With Both Internal Employees And Training Vendors To Develop And Deliver Training.
RETAIL ROLE
Update Fashion Trends And Fashion-Related News In The World To Store Team And Office Team
Collaborate With the Operations Team To Guide And Train Employees In Skills Related To Loyalty Member Care & Cashier Service.
Take Part In Buying Procedures To Enhancing Brand Insights For The Seasonal Product Training
Monitor And Comment On Staff's Retail KPIs Standard Every Week And Suggest Training, And Coaching In Time.
Develop CSI (Customer Satisfaction Index) Mechanism Inside The Store For The Customers To Give Feedback About Their Shopping Experiences.
TEAMWORK
Actively Combine And Work As A Team With Other Departments To Understand The Company's Working Culture And Business Orientation.
Effectively Communicate With Team Members, Trainers, And Management.
Actively Engage And Connect With Store Employees Through The Process Of Meeting And Chatting At Stores And Offices
REPORT
Weekly W.I.P Update (monitor and update weekly work completion progress).
Weekly Staff's Retail KPIs Review (weekly sales quality tracking of employees).
Monthly Online Testing Recap (staff knowledge quality status).
Monthly Store Check Recap (feedback when checking the quality of staff at the store).
Monthly Training Activities Recap (summary of training activities taking place in the month and plans for the next month).
Monthly KPIs Review with Training Manager.
Quarterly Training Activites Recap.
Every half Year Training Activities Recap.
Yearly Training Activities Recap & Next Year Planning.
Identify The Training Needs Of The Organization Through Job Analysis (Store Level), Career Paths (Store Level), And Consultation With Operations Team.
Drive Brand Values And Philosophy Through All Training Activities: Seasonal Update, Brand Orientation, Sales Skills Workshop, & Leadership Skills Training.
Implement Effective, Inspiring, Motivating, And Practical Training Methods: In-Classroom, In-Store, Outdoor...
Effectively Manage The Monthly Allocated Training Budget.
Assess Employees' Standard: Knowledge (Ops, Product & Vm), Sales Skills, And Retail KPIs Performance To Identify What Are The Must Improvement Points.
Receive and Resolve All The Customer Service Feedback From Customers, Operations, and Store Teams.
Continuously Tailor Training Programs Following Demands From The Brand Team To Fit With The Market Changes.
Suggest Training Programs Or Guide Store Staff Recruit More New Loyalty Membership.
Collaborate With the Operations Team To Guide And Train Employees In Skills Related To Loyalty Member Care & Cashier Service.
Select And Manage Resources, Including Working With Both Internal Employees And Training Vendors To Develop And Deliver Training.
Update Fashion Trends And Fashion-Related News In The World To Store Team And Office Team
Collaborate With the Operations Team To Guide And Train Employees In Skills Related To Loyalty Member Care & Cashier Service.
Take Part In Buying Procedures To Enhancing Brand Insights For The Seasonal Product Training
Monitor And Comment On Staff's Retail KPIs Standard Every Week And Suggest Training, And Coaching In Time.
Develop CSI (Customer Satisfaction Index) Mechanism Inside The Store For The Customers To Give Feedback About Their Shopping Experiences.
Actively Combine And Work As A Team With Other Departments To Understand The Company's Working Culture And Business Orientation.
Effectively Communicate With Team Members, Trainers, And Management.
Actively Engage And Connect With Store Employees Through The Process Of Meeting And Chatting At Stores And Offices
Weekly W.I.P Update (monitor and update weekly work completion progress).
Weekly Staff's Retail KPIs Review (weekly sales quality tracking of employees).
Monthly Online Testing Recap (staff knowledge quality status).
Monthly Store Check Recap (feedback when checking the quality of staff at the store).
Monthly Training Activities Recap (summary of training activities taking place in the month and plans for the next month).
Monthly KPIs Review with Training Manager.
Quarterly Training Activites Recap.
Every half Year Training Activities Recap.
Yearly Training Activities Recap & Next Year Planning.

Yêu cầu

Yêu Cầu Công Việc
Bachelors Degree.
Possess Knowledge Of Jewelry/The Luxury/Premium Fashion Industry And An Easy-To-See Facial Appearance Is An Advantage
A Minimum Of 3 Years Of Experience In Training And Development Management (Essential).
Critical Thinker With Innovative Problem-Solving Skills.
Experienced In Training And Development People, Preferably In The Retail Industry.
Presentation Skills, Public Speaking Skills.
Customer, Consumer, And Shopper Insights And Understanding.
Excellent Communication And Leadership Skills.
Highly Computer Literate With Proficiency In Ms Office And Related Business And Communication Tools.
Familiar With Traditional And Modern Training Processes.
Ability To Plan, Multi-Task And Manage Time Effectively.
Strategic And Creative Mindset.
Meticulous Attention To Detail.

Quyền lợi

Laptop
Chế độ bảo hiểm
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Tăng lương
Nghỉ phép năm

Thông tin khác

Bằng cấp:
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh

Thông tin chung

  • Thu nhập: Cạnh tranh

Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 23/11/2024
Giới thiệu công ty Xem trang công ty
Công ty TNHH Thời Trang và Mỹ Phẩm Âu Châu (ACFC) thành lập từ năm 2009 thuộc tập đoàn Liên Thái Bình Dương (Imex Pan Pacific - IPP Group). Công ty chúng tôi là một trong những công ty hàng đầu ở Việt Nam phân phối và kinh doanh các thương hiệu thời trang nổi tiếng thế giới như Nike, Tommy...
Quy mô công ty
Từ 1000 - 5000 nhân viên
CÔNG TY TNHH THỜI TRANG VÀ MỸ PHẨM ÂU CHÂU (ACFC)
Địa chỉ công ty: Lầu 12, Tòa nhà Sonatus, 15 Lê Thánh Tôn, P. Bến Nghé, Q. 1, TP. Hồ Chí Minh

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