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Mô tả công việc
The specialist will assist in protecting Lazada Vietnam activities and its ecosystem users in marketing, sellers, products, orders, accounts, and engagement. He/she will be the in-country subject matter expert for Vietnam-based investigations and compliance operations, handling risk-related matters such as but are not limited to voucher anti-abuse, marketing anti-abuse, buyer registration (fake accounts), resellers and scam sellers, prohibited and controlled goods, and anti-counterfeit and brand protection. The role will also assist in the management, quality checks, and training of outsourced service provider agents.
The specialist will be reporting to the Head of Business Risk VN.
Reporting
The day-to-day activities:
• Develop and communicate insights and recommended actions to stakeholders to manage risk by contributing towards machine learning models, rules and other detection systems.
• Build & maintain dashboards for all stakeholders to provide visibility of key metrics, fraud patterns and detection efficiency.
• Play role of a data-driven strategic partner to risk related decisions in his/her area and is considered to be the subject matter expertise.
• Manage the reporting of key performance indicators; present analyses and findings to management to steer Security Risk Enterprise Intelligence, SREI's strategic vision and mission.
• Perform data/statistical analysis to keep Fraud systems and processes at the cutting edge of fraud detection by identifying areas of potential fraud risk and/or potential opportunity to improve fraud policies, strategies and controls.
• Analyze the effectiveness of existing fraud models and oversee the design, development, and management of new real-time fraud rules and models.
• Be source of truth for risk metrics in the organization and own their logic as well as monitoring.
• Envision and create alert mechanisms and automated outputs which keeps stakeholders aware of movement and deviations of key metrics.
• Optimize fraud rules & algorithms to maintain strong fraud detection by rapidly identifying emerging fraud trends through data driven analysis and develop tactical/strategic fraud rules to address them.
• Analysis of rich user and transaction data to surface patterns, trends, and bugs with regional on the processes and contribute to fraud prevention mechanisms.
• Partner with Regional, Product and Business teams to conceive, design & monitor fraud risk strategies, create process and SOP in order to mitigate fraud risk in the most precise manner possible.
• Build & maintain data pipelines required by upstream and downstream teams to manage risk related processes.
• Work cross functionally on managing risk associated with Lazada products, processes methods.
Yêu cầu
• Business intelligence experience using tools such as Tableau, Qlik Sense and Excel.
• Good understanding of the fraud space with hands-on knowledge of fraud, payments and risk.
• Proficient in RDBMS such as PostgresQL or MySQL.
• Strong experience in handling large scale unstructured data. Experience in SQL or other data handling tools, as well as ability to learn more advanced data
• A technical degree in Computer Engineering, Information Technology, Data Sciences, Maths or related fields.
• Ability to take initiative in a fast-moving environment
• Excellent written and verbal communication skills along with strong training skills.
• Experience in the e-commerce industry a plus.
• Ability to make sound judgement calls independently when presented with difficult decisions, especially when only partial information is available
• Strong project management skills, with experience in collaborating with different business functions and key stakeholders.
• Understanding of Big data architecture and tools (Hadoop, Distributed SQL etc.)
• Experience with application of experimentation and statistical techniques (such as hypothesis testing, probability distributions, regression, decision trees etc.)
• Working experience of any of the data analysis tools such as R, Python, SPSS, SAS etc.
• 5+ years of relevant experience in fraud risk (policy, analysis, strategy, investigations)
Quyền lợi
Bonus
Healthcare
Training & Development
Thông tin khác
Thông tin tuyển dụng
Việc làm tại: Hồ Chí Minh
Mức lương:Thương lượng
Hạn nộp hồ sơ: 11-09-2022
Chức vụ: Trưởng Phòng
Hình thức: Đang cập nhật
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật
Thông tin chung
- Ngày hết hạn: 11/09/2022
- Thu nhập: Thương lượng