Tuyển dụng Customer Service Representative cum Admin (Part-time) tại Hồ Chí Minh

Mô tả công việc
Key responsibilities:
(i) Greeting and information
- Greet and provide information to guests/studentsat reception, on phone, or via email communication, in a friendly andprofessional manner;
- Have a thorough understanding of services(regular class, private class, performance and related information such asclass schedule, fees, class requirements, and policies) on offer by Dancenterto be able to provide accurate and helpful information to guests/students;
- Perform other tasks i.e. being helpful and providingassistant to guests/students.
(ii) Class Registration & Management
- Take registration for adults and kids & teensclasses and workshops using forms provided;
- Collect tuition fees from students and recordinformation accurately into template provided;
- Assist teachers and management in class relatedactivities (i.e. prepare roll call list for teachers, record messages aboutclass from teachers or students and report to management for appropriateactions);
- Input and manage students' information in formsprovided.
(iii) Shop sales
- Assist interested customers and sell productsfrom Dancenter Shop
- Collect money from sales and record informationaccurately into template provided
(iv) Finance:
- Collect fees and record and maintain a simple dailycash flow file in template provided
- Summarize regular cash flow figures and providedetails & transfer cash to accountant on regular basis
(v) Show assistance
- Provide assistance during show time at Dancenter
(vi) Others:
- Perform other simple and reception-related tasksas assigned (i.e. translation, drafting documents etc.)
(vii) Training
The successful candidate will receive sufficienttraining on all tasks to satisfactory level before fully taking charge of all responsibilities.