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Mô tả công việc
How will YOU contribute to the Team?
As an IT Support Manager you will be reporting to the Chief Technical Officer. This will be aahands-on position which will see you overseeing the operational excellence of the Information Technology systems within the business while providing high levels of service to internal local, regionaland remotely located staff. Ensuring they receive a high level of professional, efficient and effective service.
Achievement of the objectives set by the Group IT Department
Playing a key role in defining the strategy and objectives in terms of IT development.
Manage all IT infrastructure and services across the business
Ensure daily availability of core business systems & applications.
Install, configure & maintain software and hardware both PC and Mac as required
Provide IT support to internal staff (between 80-100 users)
Resolving IT related issues in a timely and professional manner
Management of MS365 processes includingscheduledsystem backupsand DRS
Proactively managepreventativepolicies oninfrastructure & security components
Supporting basicdevopsprojects
IT department management
Plan the department&039;s activities and ensure that schedules are respected.
Ensure the management of subcontracting: call for tenders, choice of service providers, contract management, technical monitoring.
Able to configure modern client and server technologies (Mac and Windows), networking and security, databases,virtualizedenvironments in a cloud based environment.
Network and infrastructure knowledge
Installation, maintenance and security of the operating and information system
Supervise the purchase of computer equipment and software.
Supervise the infrastructure of local information networks and guarantee their operation and security (in collaboration with the CTO).
Plan maintenance plans
Define the quality and securitypolicies andprocedures for information systems.
Guarantee proper complianceand governancewith theclear documentation to support/
Responsible for the migration of local tools to all Group tools
Support and assistance to users and cross-functional functions
Provide technical support and assistance to users.
Identify all the internal communication means required for the implementation of new IS projects, submit them forvalidation to the CTO before installation.
Yêu cầu
Do YOU have what it takes to succeed?
University degreein an ITS field
5 to 8year&039;s experience
Experience in team management and project management.
Microsoft operating systems: Windows 10 and Azure AD and federated SSO models.
Experience on OAUTH and SAML protocols.
Experience in MacOS management.
Experience in Office365 and M365configurations.
Knowledge of Apple Business Manager product suite.
Sound understanding of the full range of network layers: cabling, patch panels, switches, VLANs, LANs, WANs, VPNs, routers, DNS, DHCP, and enterprise wi-fi.
Ability to interact confidently withinternalstaffon technical issues.
IT certifications such as MCSE will be an advantage.
Well-organized, independent, timely & proactive in carrying out duties.
Good team management capabilities, fluent English and Vietnamese.
A proactive and can-do approach to your role.
Quyền lợi
Quyền lợi được hưởng
OUR ETIQUETTE
At TotallyAwesome, we work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. In our culture, you are encouraged to:
BeBRAVE, experiment, learn and share experiences
BeACCOUNTABLEand get stuff done
BeINNOVATIVE,think big, find the game changer
Be moreAWESOMEthan you were yesterday
We are proud to be an equal opportunity workplace. We review job applications without regard to their race, color, religion, gender identity, national origin, citizenship, age, marital status.
Finally, we are a team of passionate experts. We are not just leading in this industry, we are defining it.
Our people are at the heart of what we do at TotallyAwesome and the driving force behind our growth and success. We value our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team. We believe in offering opportunities to learn and grow every day and we've got a strong track record in developing great people.
WHAT CAN WE OFFER YOU
Finally, we are a team of passionate experts. We are not just leading in this industry, we are defining it.
Social work environment
Our people are at the heart of what we do at TotallyAwesome and the driving force behind our growth and success.
Flexible working arrangements
Birthday days off!
Finish early Fridays!
Hands-on experience working with the leading kids & family brands across Australia & New Zealand bringing to life some of the most innovative and engaging digital experiences for our audiences.
Mentorship programs
We are proud to be an equal opportunity workplace. We review job applications without regard to their race, color, religion, gender identity, national origin, citizenship, age, marital status.
Remote working support across APAC markets
We value our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team.
We believe in offering opportunities to learn and grow every day and we've got a strong track record in developing great people.
Thông tin khác
Thông tin tuyển dụng
Việc làm tại: ➢ Viettel Building - 285 Cách Mạng Tháng Tám, Hồ Chí Minh
Mức lương:Thỏa thuận
Hạn nộp hồ sơ: 20-09-2022
Chức vụ: Nhân Viên
Hình thức: Đang cập nhật
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật
Thông tin chung
- Ngày hết hạn: 20/09/2022
- Thu nhập: Thỏa thuận
