VIETNAM - Ho Chi Minh City -Tour Operator Executive German market

Easia Travel CO., LTD

Địa điểm làm việc: Hà Nội

Hết hạn: 15/09/2022

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VIETNAM - Ho Chi Minh - Tour Operation Executive

Job title: Tour Operator Executive
Job function: Staff

Location: Vietnam
Experience level: 1 year

Salary: Experience dependent
Expire date: 21-12-2025

JOB DESCRIPTION

Compile and recheck all information received.

Recheck the new programs carefully and inform the Sales Department or Reservation staff of any problems.
Ensure that all the needs of the clients are met (request a confirmation from the Sales department to guarantee that all the received information is correct)

Conduct the operating program.

Build a tour program and prepare tour guide materials: recheck all the services, add notes for the guide with special remarks concerning the traveler's profile (s), and prepare welcome gifts, sightseeing tickets, tourist registration forms, etc.

Deliver profiles over to tour guides.

Brief programs carefully to tour guide, pay attention to the unique selling points compared with the origin.
Make calls and deliver profiles to tour guides five days in the low season and three days in the high season.

Monitor, supervise, and solve problems arising during the tour.

Pre-check services to ensure all services are reserved before the client arrives.
Monitor, supervise, and update information and situation of tourists through the tour guide.
Directly solve problems during the tour and take responsibility for any issues arising and additional costs.
Update the issues in the issue reports and transfer them to the Quality Control Department.

JOB REQUIREMENTS

Fluent in English language
Good Strong knowledge of the Tourism field, Hotel and Tourism Management
Good leadership and management skills
Good analytical and problem-solving skills and strong decision-making skills
Good presentation skills
Good communication skills
Good computer skills (Excel, Word, Outlook)
Good planning and organizational skills to balance and prioritize work
Self-motivated to learn new concepts and participate in new projects

Characteristics: pleasant personality, positive attitude, open-minded, honest, active, and decisive

University: Bachelor's or Master's in Hotel/Tourism/Foreign languages or other related fields

Experiences: At least 1 year as Tour Operator or related positions

WHAT WE OFFER

*** Working time

40 hours per week (8h30 - 12h & 13h30 - 17h30)
Off on Saturday & Sunday
12 days of annual leave entitlement

***Benefit & Advantage:

Personal accident and health insurance 24/24 (PTI)
Competitive salary
Lunch allowance

HOW TO APPLY

Do you believe that you could make a difference at Easia Travel? Please send a cover letter and CV to Human Resource Department

apply now

APPLY FOR THIS JOB

Thông tin chung

Ngày hết hạn: 15/09/2022
Thu nhập: Thỏa thuận

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