Wink Hai Phong Centre | Sales Manager (Quản lý Kinh doanh)

Personality & Ethos
• Clear, confident in all means of communications
• Process-oriented, detail-minded, organized
• Self-motivated, proactive, and takes initiative
• Accountable, responsible, reliable
• Able to stay calm and positive under pressure
• Demonstrates high self-esteem, self-management, integrity and honesty
• Analytically minded, decisive, creative and thoughtful problem-solving
• Multi-tasker; manages time and prioritizes effectively
• Thrives in fast-paced, changing environment
• Resilient to adversity, adaptable to change
• Commitment to continuous learning
• Embraces diverse cultures and being a team player
• Embraces and drives "Wink" personalization, brand and culture
Responsibilities
• Being responsible for the smooth operation of the office / working stations at all times
• Preparing collaterals and other necessary materials for sales calls, trade expos and sales blitz
• Assisting Sales Team with proposals, reservations, group action memo, internal office memo as required
• Coordinating with individual property's Wink Space team and following up with rooming list for group bookings
• Monitoring daily and weekly reports such as daily arrivals, departures, office files and activity reports
• Recording and distributing weekly Sales Meeting minutes
• Maintaining adequate inventory of office supplies; including sales collaterals
• Assisting Sales Team with month end extraction and assimilation of data for report
• Responding and representing Sales team when they are not around
• Conducting sales calls to maintain a strong relationship to clients as needed
• Planning and conducting familiarization tours and site inspections in line with business needs
• Interfacing with operations on a timely basis
• Ensuring that all accounts are properly updated, and that the system is utilized to its full capacity
• Gathering market, customer information and providing feedback on hotel trends
• Assisting and supporting Sales team at trade exhibitions and events
• Performing other related duties and functions assigned by the Director of Sales and Sales Manager
Work Experience Requirements
• At least 2 years' experience in hotel sales is required
• Bachelor's degree in major of communications, business administration, marketing, hospitality management or equivalent
• Good written and verbal communication skills in both Vietnamese and English, other languages a plus
• Conflict management, impact and influencing; listening, understanding and responding; teamwork and cooperation
• Ability to think critically, offer solutions, anticipate problems and provide solutions; provide high level of attention to detail
• Computer literacy, knowledge of Microsoft Office applications, Hotel operations systems and POS