Việc làm guest service agent (256 việc)
- Greeting and thanking guests in a sincere, friendly manner
- Checking guests in on arrival and out on departure
- Enhances personal recognition and prompt attention to guests from their arrival through their departure
- Updates guest history files on a regular basis
- Customer service, check-in, check-out
- Work with the another departments to resolve any issues that guests may have while they are staying at the hotel
Xem tất cả: Meritel Hanoi tuyển dụng việc làm - Việc làm tại Hà Nội
- Well-versed in Excel, Word and Powerpoint • Problem solving, reasoning, motivating, organizational and training abilities.
- Responsible for all activities relevant to guest service, such as check-in and check-out, rooming of all hotel guests, foreign exchange, and assisting them with inquiries
- Service years in the field: 01- year experience in customer service or switchboard operator
- Within the authority as assigned to Guest Service Agent in terms of compensation to guests
- Attends to guest's request of using the service of safety box at all times
- Delivers the brand promise and provide exceptional guest service at all times
- Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out
- Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices
- Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension
Xem tất cả: Việc làm tại Quảng Nam - Tìm việc làm Service
- Serving the guests in the most hospitable manner, all guests arriving to the hotel will be welcomed
- Bid farewell to all departing guests in the most courteous and professional manner
- Interacts with guests actively soliciting feedback
- Pre-opening Service Charge bonus 1 million Vietnam Dong per month
- Assist the Service Centre Supervisor in overseeing and directing all aspects of telecommunications services to achieve the highest guest satisfaction
- Minimum of 1-year supervisory experience in hotel service centre operations
Xem tất cả: Tìm việc làm Nhân Viên Tổng Đài
- Maintenance of guest informationn
- Provide department orientation and training of the resort service standards, procedures and programs
- Tốt nghiệp Đại học trở lên các chuyên ngành (Tự động hóa, Máy móc, Điện tử) hoặc các lĩnh vực liên quan.
- Đóng BHXH, BHYT, BHTN theo quy định pháp luật.
- Không yêu cầu có kinh nghiệm, sẽ ưu tiên ứng viên đã có kinh nghiệm Customer Service mảng tài chính hoặc thương mại điện tử
- Represent the hotel to the guests throughout all stages of their stay
- Determinate a guest's reservation status and identify how long the guest will stay
Xem tất cả: M Hotel Saigon tuyển dụng việc làm - Việc làm tại Hồ Chí Minh
- Greeting and thanking guests in a sincere, friendly manner
- Checking guests in on arrival and out on departure
- Provide assistance to injured guests until the arrival of emergency medical services
- Distribute lockers and towels to guests
- Note:Required trainings of 1 month in Danieli HCMC office and 2 months in Danieli Thailand.
- Have experience in F. D. I company is an advantage.
- To view the job, select 'Español -ES' from the language selector in the page menu.
- Please note this job advertisement is only available in Spanish.
- Research & making strategy to enhance the service quality for normal customers and VIP customers
- Take part in all training courses about Service Mind for brand staff, Lotte staff and outsourcing staff
Xem tất cả: Việc làm tại Hà Nội - Tìm việc làm Customer Service Assistant
Mọi người cũng đã tìm kiếm
Chức danh: Customer Service
Địa điểm: Hà Nội · Hồ Chí Minh · Đà Nẵng · Cần Thơ · Hải Phòng · thêm ›
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