MAIN JOB PURPOSE
Responsible for company performance in defined territories for assigned brands and meeting/ exceeding sales targets, through achieving Sales Excellence KPIs. Executing tailored HCPs Plans by applying Patient Focused Interactions standards to improve the long-term relationship with target customer groups.
YOUR ROLE & RESPONSIBILITY
• Responsible to achieve territory sales, growth, and market share targets for assigned brands Arranging 1:1 scientific meeting as well as presenting to HCPs groups
• Self-develop with latest clinical data, brand strategy and tactics, competitive landscape, and standard tools
• Plan, orchestrate and execute customer multi-channel engagements in defined territories aligned to national MCCP and district strategy
• Execute multichannel customer interactions, tailoring information based on HCPs needs and priorities and via HCPs channel preference to build trustful & long-term customer relationship by applying patient focused global standards (PFI)
• Monitor and communicate competition activity to upper level to reflect market dynamics and potential counteracts.
• Continuously enrich the customer understanding by capturing in the SF CRM system and take advantage of the technology and valuable data and insights
• Digital savvy: Utilize the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven decisions •Leverages cross-functional collaboration to maximize customer experience
• Contribute to design, update and implement tailored action plans for key customers in close collaboration with other involved functions (e.g. KAM,
Brand Manager, MSL etc.)
• Tracks performance through customer and business related KPIs
• Provide input and communicates the customer feedback to brand team for promotional campaigns Must follow local Compliance code, local laws and policies
