Account Manager, Aftermarket

Job Title
Account Manager, Aftermarket
Location
Ho Chi Minh City, Vietnam
About Us
Ingersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality commercial air compressors, industrial air compressors & compressed air services for a wide range of industries.
Job Summary
The Account Manager, Aftermarket will be accountable for generating profitable aftermarket sales revenue for Ingersoll Rand Vietnam. This includes managing existing installed bases, recapturing drifted clients, and capturing new clients through an excellent compressed air aftersales experience.
Responsibilities
⚫ Drive and grow aftermarket business, by achieving order target, revenue and
margin target that is aligned with company's objectives.
⚫ Establish, deploy, and execute plans and strategies to grow aftermarket market
share, installed base coverage, and achieve customer satisfaction.
⚫ Co-ordinate with vendors/subcontractors on field jobs and project/sales on
Testing & Commissioning jobs.
⚫ Follow up CQ Quotation/PO with customers (technical clarification).
⚫ Follow up in a timely manner to close service jobs.
⚫ Provide timely monthly/quarterly business reports regarding aftermarket
performance.
⚫ Any other roles and responsibilities as and when assigned.