Account Specialist

- Bachelor's in business, finance, accounting, or related field preferred plus equivalent experience.
- Fluency in English (both written and spoken) and willing to work flexible hours to accommodate international customers.
- Ability to demonstrate appropriate interpersonal communication skills. Previous experience with law firms, in account management, customer service or collections preferred.
- Knowledge or experience with personal injury, medical billing, custodian of records a plus.
- Negotiation skills a plus but not required.
- Self-motivated with desire to build great relationships, and to meet and exceed goals.
- Ability to multitask from application to application while on the phone and the computer is a must.
- Able to adapt to change and pivot easily between tasks.
- Ability to work quickly and accurately to meet tight deadlines.
- Possess excellent verbal and written communication skills to handle interactions with attorneys and medical providers.
- Basic proficiency in Microsoft Excel, Microsoft Word, and Outlook.