Agent/Lead Agent - Distribution Warehouse

Company Description
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 20,000 trained professionals in a worldwide network of over 335 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.
Expeditors Ho Chi Minh City is recruiting Agent/Lead Agent - Distribution Warehouse as below:
Job Description
Working Place: Expeditors Warehouse: No.9, DT 743 Street, Dong Hoa Ward (Binh Duong), Ho Chi Minh City.
Position Reports To: Supervisor/Assistant Manager - Distribution Warehouse
Key Responsibilities:
Daily process and input of all customer orders and distribution accounts.
Check and compare documents. Issue Inbound Receiving Manifests and Delivery Orders to Service providers.
Provide daily operational reports that are accurate and timely.
Run stock reports to check for product availability.
Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
Perform accurate and timely data entry for receiving order allocation, shipping and inventory management.
Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order, as necessary.
Trace orders as required and notifies customers of any activity concerning their order.
Constantly liaise service providers to get updates relating product handling, delivery and distribution in assigned time frame.
Receive and process all relevant reports from service providers.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.
Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Support other product teams in operations tasks when required.
Qualifications
Knowledge:
University/ College degree or equivalent qualifications
Experiences in Warehouse / Contract logistic service provider is an advantage
Skills & Experience
Good English communication
Good PC knowledge
Willing to put in extra hours, as required
Well-organized, innovative, self-motivated
Able to work well in team, under high pressure and tight deadline
Good problem-solving skill.
Additional Information
Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviours:
Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Package: Expeditors offers excellent benefits
Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate's experience and is negotiable.
Annual Leave
Health Plan: Medical Package
Accident Insurance
Social, Health and Unemployment Insurance
Mobile phone allowance, company car, Grab account,
Training and Personnel Development Program
All your information will be kept confidential according to Company guidelines.