Mô tả công việc
Key Responsibilities:
• Independently oversee end-to-end air freight forwarding operations, ensuring accuracy in documentation, smooth process flow and timely resolution of any issues with minimal supervision.
• Handle daily customer service activities efficiently, fostering and maintaining strong relationships with customers and overseas agents through prompt and professional support.
• Manage operational and customer service matters related to nomination cargo from overseas agents. Ensure complete and accurate documentation, maintain system data integrity and provide timely, competitive quotations.
• Collaborate with overseas branches and utilize the company's management system to support inter-branch cooperation across core operational functions.
• Stay informed of local freight pricing and market trends to support competitive decision-making and strengthen the company's nomination business.
• Address internal and external challenges effectively, promoting a collaborative and high-performance work culture.
• Support the continuous development of team performance and efficiency by implementing strategies that enhance motivation, accountability and professional growth.
• Undertake any other responsibilities or tasks as assigned by the immediate supervisor.
Yêu cầu
What Will Make You Successful:
• Diploma or higher in Logistics, Supply Chain Management, or a related field, with knowledge of International Trade, Customs & Maritime Law, IATA Rules, Cost Structure of Air Freight, Terminal & Ground Handling, Air Freight Operation & Documentation.
• Familiar with air freight forwarding operation systems (such as: CargoWise) and MS Office software.
• Validated IATA certification with more than one year's knowledge or experience, and a Dangerous Goods Handling diploma will be preferable.
• Knowledge in any of the following areas; Trucking, Warehousing, Customs Brokerage, Logistics, Multimodal Transport, BUP/Air Cargo Loading, Cargo Claims, IATA Dangerous Goods Handling, Quality Control & ISO - will be an added advantage.
• Minimum of 3 years' experience in freight forwarding, with at least 2 years in a supervisory or leadership role.
• Familiarity with international trade and air freight operation and good communication skill on all major trade lanes.
• Strong problem-solving abilities and the capacity to perform under pressure while upholding high standards.
• Excellent coordination, leadership, and communication skills with a strong sense of accountability.
• Proficiency in spoken and written English. Mandarin language skills are an added advantage.
• Proactive, open-minded, and positive thinker, willing to help others. Self-disciplined, organized and possess good foresight
Quyền lợi
Thưởng
Competitive performance bonus based on individual and company achievements
Căn-tin
Daily meal allowance provided
Thông tin khác
NGÀY ĐĂNG
10/05/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Xuất Nhập Khẩu & Thủ Tục Hải Quan
KỸ NĂNG
Communication English, Air freight operation, freight forwarding experience, Chinese Language, Multitask Management
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không hiển thị
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Thu nhập: $ 500-880 /tháng
Nơi làm việc
- No. 24-26 Phan Dinh Giot Street,Tan Son Hoa Ward
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 10/06/2026
