(Associate) Account Manager

We are looking for an (Associate) Account Manager who thrives in a fast-paced agency environment, builds strong client partnerships, and leads projects from strategy to execution. This role focuses on delivering high-quality work, strengthening client relationships and identifying growth opportunities while collaborating closely with internal teams.
ROLES & RESPONSIBILITIES
PROJECT MANAGEMENT (50%)
Lead end-to-end project execution, ensuring campaigns are delivered on time, within budget and aligned with agreed objectives and KPIs. Monitor project scope, resources, timelines, profitability and overall delivery quality.
Coordinate cross-functional teams (Social, Creative) & external team to develop strategic approaches, project plans, and client presentations.
Proactively identify risks, dependencies and operational challenges, implementing solutions before they impact project performance.
Maintain ownership of project P&L and ensure healthy commercial performance for assigned accounts.
Capture key learnings and develop case studies that strengthen the agency's capabilities and reputation.
CLIENT SERVICES (30%)
Support business growth by maintaining strong client retention, contributing to pitch opportunities and developing new business prospects when applicable.
Build and nurture long-term client relationships based on trust, business understanding, and consistent delivery excellence.
Act as the primary strategic partner for clients, providing recommendations that align business objectives with effective marketing and communication solutions.
Identify opportunities to expand existing accounts through additional services, larger scopes, or long-term partnerships.
TEAM DEVELOPMENT (20%)
Lead, mentor and develop team members to strengthen both functional expertise and leadership capabilities.
Allocate resources effectively, balancing team workload, project priorities and business needs.
Foster a collaborative, accountable and high-performance team culture.
Support team members in overcoming challenges, recognizing achievements, and driving continuous improvement.
Contribute to talent development initiatives, knowledge sharing and capability building across the organization.
Promotion: Account Manager/Senior Account Manager
Report to: Managing Director
REQUIREMENT
Hold a Bachelor's degree in Marketing, Communications, Business, or a closely related discipline.
Possess at least 3 to 5 years of agency-side experience in Client Services or Account Management.
Demonstrate a profound grasp of social media trends, digital strategy, and integrated brand communications.
Exhibit a solid track record in coordinating diverse stakeholders, budgets, and complex project timelines.
Display exceptional skills in presentation, negotiation, and proactive problem-solving.
Strong commercial awareness coupled with a talent for nurturing enduring client partnerships.
Maintain an organized, adaptable, and forward-thinking mindset within a high-speed agency setting.
Proficiency in English communication, both oral and written, is highly regarded.
BENEFIT
A dynamic and rewarding career within a young, energetic, and creative Marketing Communications agency.
A collaborative work environment with a strong sense of team spirit and shared purpose.
Opportunities to work on exciting, high-impact projects that make a meaningful difference.
Performance appraisals and promotion every year
Birthday & Special occasion, Maternity benefits.
Tea-break & Workplace Hygiene
Participation in Social, Health, and Unemployment Insurance as required by law
Business travel, transportation, and phone expenses supported in accordance with the Company's policy