Mô tả công việc
• Execute established processes and audit measures to support and meet customers' requirements at agreed level.
• Execute and adhere to customer service requirements from LPs/FAPs to Bookings, Cargo movement, Data Transmission, Invoicing.
• Problem Resolution - ensure issues are tackled immediately and escalate to Customer Service Team Lead / Supervisor when there is potential cost impact.
• Streamline processes to achieve cost savings and ensure profitability.
• Ensure periodic variances explanations for KPI performance measurement are provided in timely and accurate manner.
• Periodic review of costs and revenue, and ensure APLL continues to make money in all service provided.
• Continuously identify service gaps, make recommendations and implement solutions to enhance greater customers' satisfaction.
• Continuously intensify relationship with vendors and customers in order to maintain and protect company business.
• Support and develop Vendor Logistics Program with the aim of deepening business relationship and securing new businesses.
Yêu cầu
• Experience:
o Associate: 1-2 years of relevant work experience
o Representative: 2-4 years of relevant work experience
• University Degree, preferably majoring in Economic, Foreign Trade, Supply Chain / Logistics or related majors.
• Knowledge and / or experience in foreign trade, logistics management, warehousing and distribution and other supply chain-related services.
• Customer oriented with the ability to establish strong relationships and interact effectively with customers at various levels and various characteristic.
• Good analytical problem solving
• Strong spoken and written communication skills
• Team player with the ability to work independently under pressure and within deadlines.
• Knowledge of Vietnam Landscapes is an advantage.
Quyền lợi
Thưởng
Lunch allowance, 13th month salary, bonus, lucky money, etc.
Chăm sóc sức khoẻ
Extra insurance for yourself & direct dependents
Nghỉ phép có lương
16 days of annual leave + 1 Personal Holiday
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Thông tin khác
NGÀY ĐĂNG
11/11/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Vận Tải/Giao Nhận Hàng Hóa
KỸ NĂNG
Cargo Booking, Cargo Handling, Freight Forwarder, Logistics Operation, Order Management
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Người Việt Nam
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Thông tin chung
Nơi làm việc
- Viettel Tower B, No. 285, Cach Mang Thang Tam Street, Ward 12, District 10, Ho Chi Minh City
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 11/12/2025
