Automation & Process Excellence Specialist

About Buymed
Founded in 2018, Buymed is Southeast Asia's leading health-tech company dedicated to transforming healthcare distribution. Headquartered in Vietnam, with operations in Cambodia and Thailand, Buymed connects pharmaceutical manufacturers, distributors, and healthcare providers to ensure fast, reliable, and efficient delivery of medicines and medical supplies. With a focus on quality and technology-driven solutions, Buymed is reshaping traditional healthcare practices across the region.
Job Description
Technology & Automation (60%)
Lead logistics technology initiatives, including workflow automation, system enhancement, AI deployment, and digital transformation projects.
Design, develop, and deploy internal applications, AI-powered tools, chatbots, dashboards, and automation solutions using low-code/no-code platforms or self-coding capabilities.
Identify operational pain points and translate business requirements into scalable technology solutions.
Drive implementation and adoption of automation platforms such as n8n, Power Automate, Python-based tools, AI Agents, LLM applications, and related technologies.
Evaluate emerging technologies and AI solutions to improve operational productivity and decision-making.
Manage technology project roadmaps, implementation timelines, stakeholder alignment, and post-launch performance monitoring.
Establish best practices for automation governance, system documentation, and solution scalability.
Logistics & Operations Excellence (40%)
Monitor and improve reverse logistics KPIs, including Return Compliance Rate, Recycling Rate, Loss Prevention, and operational efficiency metrics.
Analyze logistics data to identify improvement opportunities and drive operational performance.
Support control tower visibility and operational monitoring through data-driven insights and automation.
Job Requirements
3-5 years of experience in PMO, Automation, Digital Transformation, Technology Operations, Product Operations, Business Systems, or related roles.
Bachelor's degree in supply chain, Industrial Engineering, or a related technical field.
Hands-on experience with SQL and automation platforms (n8n, Power Automate, Python, or equivalent tools).
Familiar with project management frameworks, process improvement methodologies (Lean, Six Sigma, or PMP) and AI-power tools.
Strong analytical and problem-solving skills with the ability to balance planning and hands-on operational execution.
Results-driven mindset with strong ownership and focus on measurable business outcomes.
Familiarity with the Vietnam e-commerce and logistics landscape is highly preferred.
Location: 8th Floor, Vincom Center, 72 Le Thanh Ton Street, Ben Nghe Ward, District 1, Ho Chi Minh City (Hybrid)
email: [protected info]