Automotive Technician & Operations Manager
CÔNG TY TNHH CARTRACK VIETNAM
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 16/12/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: 40 Tr - 60 Tr VND
Loại hình: Toàn thời gian
Chức vụ: Quản lý
Kinh nghiệm: 5 năm
Mô tả công việc
Mô tả Công việc
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Technical Operations Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibility:
Operations/Technical:
Collaborate with Asia regional team to drive the operational plan, oversees day-to-day operation activities such as manpower integration and contingency management of automotive device
Inventory controlling; Review and approve all vendor services and its related cost ensuring cost are being properly managed.
Monitor the health status of all products and prioritize the repair process when required
Recommend enhancements to improve systems performance
Customer facing and technical support:
Establish end-to-end service delivery for projects
Analyze and identify industry trends and customers need and provide feedback to improve the feasibility of new product development
Managing and solving technical issues faced by customers
Management:
Oversee installation technician team (fitment technician - must; software, hardware, embedded engineer - nice to have)
Provide products and systems training to internal employees (especially installation technician team) and customers when required
Lead the control room in long-term
Collaborate with Asia regional team to drive the operational plan, oversees day-to-day operation activities such as manpower integration and contingency management of automotive device
Inventory controlling; Review and approve all vendor services and its related cost ensuring cost are being properly managed.
Monitor the health status of all products and prioritize the repair process when required
Recommend enhancements to improve systems performance
Establish end-to-end service delivery for projects
Analyze and identify industry trends and customers need and provide feedback to improve the feasibility of new product development
Managing and solving technical issues faced by customers
Oversee installation technician team (fitment technician - must; software, hardware, embedded engineer - nice to have)
Provide products and systems training to internal employees (especially installation technician team) and customers when required
Lead the control room in long-term
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Technical Operations Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibility:
Operations/Technical:
Collaborate with Asia regional team to drive the operational plan, oversees day-to-day operation activities such as manpower integration and contingency management of automotive device
Inventory controlling; Review and approve all vendor services and its related cost ensuring cost are being properly managed.
Monitor the health status of all products and prioritize the repair process when required
Recommend enhancements to improve systems performance
Customer facing and technical support:
Establish end-to-end service delivery for projects
Analyze and identify industry trends and customers need and provide feedback to improve the feasibility of new product development
Managing and solving technical issues faced by customers
Management:
Oversee installation technician team (fitment technician - must; software, hardware, embedded engineer - nice to have)
Provide products and systems training to internal employees (especially installation technician team) and customers when required
Lead the control room in long-term
Collaborate with Asia regional team to drive the operational plan, oversees day-to-day operation activities such as manpower integration and contingency management of automotive device
Inventory controlling; Review and approve all vendor services and its related cost ensuring cost are being properly managed.
Monitor the health status of all products and prioritize the repair process when required
Recommend enhancements to improve systems performance
Establish end-to-end service delivery for projects
Analyze and identify industry trends and customers need and provide feedback to improve the feasibility of new product development
Managing and solving technical issues faced by customers
Oversee installation technician team (fitment technician - must; software, hardware, embedded engineer - nice to have)
Provide products and systems training to internal employees (especially installation technician team) and customers when required
Lead the control room in long-term
Yêu cầu
Yêu Cầu Công Việc
Requirements
Bachelor's Degree in Engineering with strong electronics / technical experiences
Experience in the M&E/Automotive/ System Integrator (SI)/ IOT/ Electronic Device industry and familiarity with SaaS platforms
Minimum of 5 years experience in the role and experience in managing and growing a team (installation technician engineer team is preferred)
Technical capability with proven track record in incident and troubleshooting management
Excellent English & Vietnamese communication to work with both regional and local stakeholders across departments and clients
Holding a car driving license is a plus
Requirements
Bachelor's Degree in Engineering with strong electronics / technical experiences
Experience in the M&E/Automotive/ System Integrator (SI)/ IOT/ Electronic Device industry and familiarity with SaaS platforms
Minimum of 5 years experience in the role and experience in managing and growing a team (installation technician engineer team is preferred)
Technical capability with proven track record in incident and troubleshooting management
Excellent English & Vietnamese communication to work with both regional and local stakeholders across departments and clients
Holding a car driving license is a plus
Quyền lợi
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
40 Tr - 60 Tr
VND
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
40 Tr - 60 Tr
VND
Thông tin chung
- Thu nhập: 40 Tr - 60 Tr VND
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 16/12/2024
Giới thiệu công ty
Xem trang công ty
CÔNG TY TNHH CARTRACK VIETNAM
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Cartrack is a leading global Software-as-a-Service (SaaS) platform provider for small, medium and large businesses, as well as consumers needing a software platform for data...
Tầng 6, TF Building, 408 Điện Biên Phủ, Phường 11, Quận 10, TP Hồ Chí Minh, TP Hồ Chí Minh
Cartrack is a leading global Software-as-a-Service (SaaS) platform provider for small, medium and large businesses, as well as consumers needing a software platform for data...
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