Mô tả công việc
The Assistant Restaurant Manager supports daily restaurant operations by leading teams on the floor, coaching supervisors, and ensuring service standards are executed consistently. This role focuses on preparing teams to deliver exceptional guest experiences while supporting operational and business objectives.
Responsibilities
Leadership and Guest Experience
• Support and protect the guest experience through visible floor leadership
• Coach supervisors and colleagues in real time during service
• Ensure guests receive timely, attentive, and personalized service
Operational Management
• Support daily operational planning and execution
• Ensure opening and closing procedures are completed correctly
• Monitor service standards, cleanliness, and readiness throughout operations
• Support compliance with food safety and hygiene standards
Business and Performance Management
• Assist in managing labor, productivity, and operating costs
• Support inventory controls and cost awareness
• Contribute to achieving outlet performance targets
Use of Systems and Tools
• Ensure effective use of approved hotel systems, including the Oracle Simphony Point-of-Sale system, SevenRooms Table Management System, and Oracle OPERA Cloud Property Management System, to support accurate reporting, guest recognition, and service consistency
Working Together
• Work closely with colleagues across Food and Beverage, Culinary, Front Office, Housekeeping, and other hotel teams to align operations and protect the guest experience
Professional Standards
• Maintain strong floor presence during service periods to support teams and guests
• Arrive prepared and on time, setting the tone for professionalism and accountability
• Actively participate in fire and life safety training and drills to ensure the safety and wellbeing of guests and colleagues
Other Responsibilities
• Attend all meetings, briefings, and trainings as assigned
• Ensure teams are scheduled, prepared, and supported for service
• Maintain a high standard of professionalism and conduct at all times
• Perform other reasonable duties assigned by the Management of the Hotel
Yêu cầu
Knowledge and Experience
• University, college, or vocational education preferred
• Previous management experience in Food and Beverage is an advantage
• English is used daily in the workplace to support communication with an international and diverse five-star hotel clientele; proficiency is considered an asset
• Strong working knowledge of hospitality systems such as Oracle Simphony, SevenRooms, and Oracle OPERA Cloud is an advantage
Competencies
• Strong leadership presence and guest focus
• Ability to coach and develop leaders and colleagues
• Sound judgment and operational decision making
• Collaborative mindset and ownership of performance outcomes
• Professional presence and credibility
Quyền lợi
Competitive salary package with service charge
Full salary and service charge during probation
Thoughtfully designed benefits supporting your wellbeing and growth
2 days off per week
Social insurance in accordance with the law
Attractive gifts for public holidays and special occasions
Annual Summer Outing
Daily meals provided at the Staff Cafeteria
A chance to grow your career in a luxury, world-class environment
Learning & development opportunities within Accor group
Global career mobility opportunities
Professional and inspiring working environment
Recognition culture & employee engagement activities
Thông tin khác
Số lượng
1
Nơi làm việc
Quận Hoàn Kiếm - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Ẩm thực
Vị trí
Outlet Manager
Cập nhật
15/[protected info]
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Quận Hoàn Kiếm - Hà Nội
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 15/08/2026
