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Mô tả công việc
We are looking for team member for Customer Care - Booking team.
This position will involve in working on systems, it doesn't have customer service and few interactions with customers.
This position may be suitable for a person who is detail-oriented and good to go with daily standard targets
1. Create and amend Booking
• Receive and proceed booking instruction
• Check, fulfill all information which requires per trade/service... and release booking within timeline
• Send email to HO/ involved dept for approval before accepting booking for DG/OOG...
• Send email to HO/ involved dept for COD cases and update system
2. Auto rate
• Should be done at the time of booking or lates on ETD-1
• In case SQ is invalid or anything relates to rate, send email to HO/Pricer for checking and confirm.
• Splitting charges for some VIP account
3. Solving all issues /queries / email
• From Indian Documentation team & internal dept concerns to bookings, rate & update system
Yêu cầu
To be able to perform the job well & smoothly, you will need the below requirements:
- Education: College/ Bachelor degree; major in Sea Transportation, Export- Import, International Business...
- Experience: at least 1 year of working experience in shipping companies or freight forwarder companies
- Personalities: detail-oriented, careful, hardworking, well-organised, be able to work overtime.
- Skills: strong in organization & deadline management, work well under high pressure
- Language: English communication
- Computer: an intermediate level of MS Office.
Quyền lợi
Healthcare & Personal Life Insurance
12 Annual Leave
Teambuilding
Thông tin khác
Ngày Đăng Tuyển
14/01/2022
Cấp Bậc
Nhân viên
Ngành Nghề
Dịch vụ khách hàng
, Xuất nhập khẩu
, Hàng hải
Kỹ Năng
Export Import, English, Shipping Line, Booking, Document Shipping
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
Thông tin chung
- Ngày hết hạn: 28/02/2022
- Thu nhập: Thỏa thuận
