Business Development & Business Solution General Manager

1. Proposing to build strategies, business models.

• Survey market information, competitors, industry.

• Proposing business strategies and models.

• Making decisions on how to approach customers (customers, access methods,...)

• Planning the implementation of the department (by year, quarter, ..), including: revenue, personnel, main activities, selling expenses.



2. Develop and implement a sales plan

• Find out market trends and opportunities.

• Planning sales based on annual plans of

department, assign targets to subordinates. Approach B2B customers in order to marketing and selling services.

• Set goals, goals and KPIs for each service segment

• Developing sources of potential customers.

• Approach new customers and sell services

• Expanding existing Customer services



3. Implementing business solutions for customers

• Answering bidding packages, coordinating with BU to offer prices to customers. Sharing Customer information, proposing related solutions (model, warehouse location, ...)

• Finalizing the plan sent to the Customer (solution, profit margin)

• Following the project implementation process.

• Proposing improvements for customers.

• Regularly updating market trends & customer requirements in Information Technology for a proposal to develop appropriate solutions.



4. Customer care and support:

• Define customer care policies and customer service levels by segment and customer priority

• Support to resolve customer complaints, coordinate well with the operators to ensure good service

• Proposing ideas to improve and develop service quality



5. Support to provide market information

• Supporting the provision of customer insights and market insights through the process of communication and customer interaction.

• Introduce vendors about warehousing, transportation, ...

• Building strategic partnerships (infrastructure, technology, and other resources partners) to meet business goals.



6. Assess the feasibility of projects

• Proposing the possibility of implementation of the project (customer source, operating model, benchmark market, ...)

• Finding sources of customers for the project

• Track the progress of implementation to have an appropriate customer plan



7.Internal process:

• Set up internal process of department

• Monitoring and evaluating implementation according to KPI



8. Managing and developing staffs:

• Recruitment and selection of personnel

• Management of personnel utilization process (capacity planning, skills development needed)

• Develop new / old orientation program

• Instructing / Training staffs, and evaluate the results of the members

• Deploying human resources strategy (evaluating skills suitable to the general GLC strategies, each department)



Benefits:

- Attractive salary, agreed upon by experience and capacity.

- Health insurance, periodic health checks for employees

- Guaranteed monthly salary 13, bonus according to the company's business results annually.

- Rewards cash and in kind artifacts on Tet, Mid-Autumn Festival, PN international, etc.

- 15 days of vacation (travel permit bonus)

- Regularly organize intensive training courses for employees