Business Manager (NAB Vietnam People & Culture)

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ABOUT THE JOB
This role partners closely with People & Culture (P&C) Executives and senior functional leaders to drive strategic transformation, operational excellence, and disciplined portfolio delivery across the P&C function. Acting as a trusted advisor and strategic enabler, the role connects strategy with execution through governance, insights, executive reporting, and stakeholder engagement to ensure successful delivery of P&C priorities and enterprise outcomes.
YOUR JOB RESPONSIBILITIES
The role connects P&C strategy with execution, using strong governance, workforce insights, and senior stakeholder engagement to deliver outcomes across:
- P&C transformation and portfolio delivery
- Culture, leadership, talent, reward, and capability development
- Colleague services and workforce planning
- People analytics, governance, and executive reporting
1. Business Performance Tracking & Insights
- Work with People Analytics teams to turn workforce data into clear insights and recommendations that help leaders make better decisions about people, talent, and the organisation.
- Track and analyse workforce, talent, culture, leadership, and employee experience trends to identify opportunities, risks, and areas for improvement.
- Take ownership of the P&C performance management framework, ensuring key metrics are monitored and business outcomes are tracked.
- Prepare performance reports for senior leaders, highlighting progress, key risks, important decisions, and recommended actions.
2. Presentation & Executive Communication
- Prepare Board, ExCo, and leadership updates, presentations, and papers that clearly explain key People & Culture priorities and support important business decisions.
- Develop leadership dashboards and reports that turn people data into clear insights, highlight risks and opportunities, and help leaders take action.
- Lead and coordinate the overall P&C story across teams, business units, and locations, ensuring leaders understand key priorities, decisions, and expected outcomes.
3. PMO Governance & Operational Discipline
- Manage P&C leadership operating rhythms, including leadership team meetings, governance forums, strategic planning cycles, and executive decision-making processes.
- Ensure clear cadence, agendas, documentation, decisions and follow-through for executive and portfolio meetings.
- Standardise templates, dashboards and reporting formats to strengthen clarity, accountability and control.
- Track progress, dependencies, risks, issues and decisions across the P&C portfolio.
- Drive alignment across P&C centres of expertise, colleague services, business partners and enterprise stakeholders.
4. Strategic Initiative Management
- Lead and coordinate key P&C projects, ensuring plans are developed, progress is tracked, and objectives are achieved.
- Work closely with teams across Culture, Leadership, Talent Management, Reward, Colleague Services, and Tech Academy to deliver strategic initiatives.
- Monitor project milestones, budgets, risks, and issues, and ensure any problems are addressed or escalated early.
- Support workforce planning by analysing future talent needs, workforce data, capacity requirements, and organisational changes.
- Partner with business and P&C leaders to track workforce plans, hiring priorities, organisational changes, and capability-building initiatives.
5. Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time