Case Manager - 100% Remote, Contractor

Pacston & Partners is seeking junior-level experienced case specialists to remotely co-work with our teams based in multiple Asian and North American countries. The work and communication will be carried out in 100% written English. Strong English reading and writing literacy is required.
The main responsibilities of a Case Manager include:
- Replying to clients' inquiries and providing instructions on submitting application documents
- Assisting clients to complete their individual case processing plans and ensuring deadlines are met
- Communicating with clients and other teams through writing messages in English
- Thoroughly reviewing documents submitted by clients and providing appropriate advice on their cases and queries
This is a full-time contract-based and 100% remote position. You'll need to use your own device (computer) with a stable internet connection. The job will require MS Word program installed on your work device (computer).
Working hours: 8:00 AM to 5:00 PM (Mon-Fri, Indochina Time)
Salary: 18,000,000 VND - 20,000,000 VND per month
How to apply:
Please visit our recruitment portal and register an applicant account.
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Please submit your English .pdf resume, select the role 'Case Manager' and proceed to complete our online screening tests. Test reviews will be conducted within 5-7 days. Candidates who pass the screening tests will be contacted by Pacston's hiring team for the online interviews.