clinic assistant cum Customer ServiceMaple Healthcare - Công Ty TNHH Lá Phong Quốc Tế
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Mô tả công việc
Maple Healthcare is looking for a motivated and detail-oriented CA/FO (Clinic Assistant/ Customer Service) to join our team. This position plays an important role as a facilitator so that communication between doctors and patients can take place smoothly in the clinic community. The ideal candidate will have good organizational skills, attention to detail, and the ability to work in a fast-paced healthcare environment.
Main duties:
- Greetings and welcoming patients, managing appointment schedules, providing general information to patients regarding Chiropractic and Wellness.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Must exercise utmost diplomacy to provide excellent customer service for patients; Practices confidentiality and privacy protocols in accordance to Clinic policies.
- Performing designated cashier and closing reports in the computer system: Issue daily invoices, managing cash float, credit card payment...
- Preparing paperwork and supporting claims for patient with insurance for direct and non-direct billing.
- Assist Chiropractors, therapists, nurses in communicating with Vietnamese patients.
- Translate document from English to Vietnamese.
- Co-ordinate patient flows to assure the smooth transfer between Doctor's room and other departments.
- Maintain patient satisfaction by addressing patients' feedback, clarifying their concerns and inquiries.
- Expand other service at clinic to all patients.
- Other task if needed or required by manager.
Yêu cầu công việc
- High fluency in spoken and written English.
- Professional demeanor and the ability to exercise courtesy and maintain gracious manner with all patients.
- Hard-working and attentive attitude.
- Multi-tasks execution ability.
- Willing to learn more about medical terms.
- Be positive and can-do attitude
Quyền lợi được hưởng
- Medical benefits, paid annual leave.
- Associate and Family member discount treatment at Maple Group.
- Team-building, year-end party, and other advantages will be discussed in the interview.
- To be working in a dynamic and professional international environment.
- To participate in co-branding sponsored events/activities.
- To upgrade English skills, communication skill and enhance problem solving skill in urgent situations
Nộp hồ sơ liên hệ
Maple Healthcare - Công Ty TNHH Lá Phong Quốc Tế
Giới thiệu công ty
Maple Healthcare - Công Ty TNHH Lá Phong Quốc Tế việc làm
MD6 Nguyễn Lương Bằng, phường Tân Phú, Quận 7, Tp. HCM
Quy mô: Từ 26 - 100 nhân viên
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Giới thiệu công ty
Maple Healthcare - Công Ty TNHH Lá Phong Quốc Tế việc làm
MD6 Nguyễn Lương Bằng, phường Tân Phú, Quận 7, Tp. HCM
Quy mô: Từ 26 - 100 nhân viên