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Mô tả công việc
Key Responsibilities
Handle customer services inquires and solve issues arising from customers/ forwarders/ third-parties relating to the order processing, if any.
- Send quotations & catalogs, preparing contracts/ other certificates/confirmation notifications if client requested.
- After receiving deposit/ payment, record the sales order in the internal operation system, collaborate with Logistics Department to place orders from factories (if any), and follow-up sales orders.
- Send arrival notice & payment request reminders to clients.
- Collaborate with Storekeepers to arrange delivery after receiving full payment with related documentations
- Receive claim/ warranty requests, send to relating Departments & response to customers about claim resolution.
Assist the Sales Department in the implementation of marketing programs, sales promotion for the slow moving products.
Other work assigned, if any.
Yêu cầu
Knowledge & Working experiences
Bachelor's Degree.
At least 1 year of working experience.
Experience in document preparation and management.
Logistics background is prefered.
Foreign Language & Computer Skills
Fluent in English communication skills (writing and speaking).
Proficient in Microsoft Office.
Working skills
Ability to work independently and take initiative.
Time management skill.
Ability to present business ideas in friendly language.
Problem Sensitivity - problem-identifying and problem-solving skill.
Good communication, active listening.
Ability to persuade, negotiation and influence others.
Dynamic, Creative and able to work under pressure.
Compensations
Competitive salary & great working environment.
Annual Health Check & Health Insurance.
13th Salary & Bonus (subjecting to the company business performance).
14 days annual leave.
Company Trip.
Training & Development opportunities.
Quyền lợi
Thưởng
13th Salary & Bonus (subjecting to the company business performance)
Chăm sóc sức khoẻ
Annual Health Check & Health Insurance
Nghỉ phép có lương
14 days annual leave
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Thông tin khác
NGÀY ĐĂNG
30/12/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Customer Service, Document Preparation, Logistics, English Communication, Order Processing
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không hiển thị
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Thông tin chung
- Ngày hết hạn: 29/01/2025
- Thu nhập: Thương lượng
