Mô tả công việc
Operational Execution & Data Integrity:
• Execute the end-to-end monitoring process for assigned non-EasySpeed office shipments (Air and Ocean).
• Ensure all shipment data is entered into the Cargowise system accurately and in a timely manner, upholding the highest standards of data integrity.
• Proactively track and trace shipments, identifying potential delays and escalating issues to the supervisor as needed.
Customer & Stakeholder Support:
• Serve as a reliable point of contact for customer and agent inquiries, providing timely and professional communication.
• Support the performance management of our overseas agents by ensuring they have the necessary data and updates to meet service level agreements.
• Collaborate closely with internal Air Operations, Ocean Operations, and Key Account teams by providing essential operational support and information.
Process Adherence & Continuous Improvement:
• Follow established Standard Operating Procedures (SOPs) meticulously to maintain consistency and quality.
• Identify and suggest opportunities for improving workflow efficiencies, particularly in Cargowise data entry and shipment monitoring processes.
• Participate in continuous improvement projects led by the Operations Supervisor, contributing ideas and supporting implementation.
Yêu cầu
• Bachelor's degree in Supply Chain, Logistics, Business, or a related field is a plus but not mandatory
• over 3 year of experience in freight forwarding operations, especially mastery of Air freight.
• Proficiency with the Cargowise platform is a significant advantage and a key requirement for success in this role.
• Good understanding of air freight documentation and processes.
• Strong attention to detail and a commitment to accuracy in all tasks.
• Good problem-solving skills and a proactive approach to work.
• Good communication skills in English (both written and spoken).
• A team player with a positive attitude and eagerness to learn.
Quyền lợi
Nghỉ phép có lương
Paid Leave 12 days
Máy tính xách tay
Laptop Provided
Khác
Promotion window time once a year, allowance plans
Thông tin khác
Xem thêm
Thông tin chung
- Thu nhập: $ 1,000-2,000 /tháng
Nơi làm việc
- Room 908A, IPH Building, 241 Xuan Thuy, Dich Vong Hau Ward, Cau Giay District, Hanoi, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 02/07/2026
Overview Established in 2014, EasySpeed Supply Chain Co.,Ltd. is a leading innovator in cross- border e-commerce logistics, providing intelligent, end-to-end solutions for global import and export operations. With an annual revenue exceeding 1 billion U.S. dollars, a global presence spanning 22...
Quy mô công ty
Chưa rõ
Các thông tin được cung cấp chỉ nhằm mục đích cho người dùng tham khảo, JobOKO không đại diện và không có sự liên quan tới doanh nghiệp easyspeed global forwarding (vietnam) co., ltd. trong các hoạt động tuyển dụng. Các thông tin bản quyền, nhãn hiệu hoặc bất kỳ quyền sở hữu trí tuệ nào liên quan đến nội dung, thương hiệu hay hình ảnh doanh nghiệp này không thuộc sở hữu của JobOKO.
Người dùng cần tự xác minh thông tin trước khi ứng tuyển, giao dịch hoặc đưa ra bất kỳ quyết định nào dựa trên các nội dung này.
