Customer Service ExecutiveCÔNG TY TNHH U.S.UNITED LOGISTICS (VIETNAM) INC
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
· Manage the customer accounts.
· Understand the enquiry from customer by phone conversation and emails & Provide shipping solutions to customers.
· Submit SI & VGM to carriers accurately and on time after receiving and checking SI from customers.
· Send Pre-Alert to Oversea Agent.
· Coordinate Account to follow payment (make Debit Note, remind customers to settle payment on time).
· Track and trace shipment status with carriers and follow releasing cargo at destination to avoid any charges incurred.
· Solve all troubles to ensure all steps go smoothly.
· Responsible enquiry from customers and agents in Vietnam and overseas
· Sale UUL bookings to NVOs/BCOs every week with certain targets.
· Offer quotation to customers according to the company guidelines or upon a written approval by General Director or Management
· Ensure quotation, service schedule, shipment plans, booking, send to customers timely
· Coordination with agents in Vietnam and overseas to provide service schedule and rates timely
· Sourcing new vendors (service providers)
· Check rates and schedule from carriers (service providers) weekly
· Prepare schedule and cost reports weekly
· Analysis of customer demands monthly
· Prepare weekly shipment plans for carriers (service providers)
· Prepare monthly flow share based on the rate analysis and demand of services
· Ready to back up other jobs from other colleagues, rotate other positions if any and support other colleagues if any.
· Ready to back up other jobs from other colleagues, rotate other positions if any and support other colleagues if any.
Yêu cầu công việc
· At least 1 year working experience in a global company (Carrier, Freight Forwarder or Logistics, Supply-Chain). Fresher can be accepted.
· BSc in Maritime, International Transports, Economic, Supply Chain, B.A. or relevant degree
· Good at English, reading, writing and communication.
· Chinese is preferable.
· Excellent knowledge of international shipping regulations and procedures, especially for the TP.
· Advanced MS Excel skills including Vlookup and pivot tables (willing to learn more functions).
· Strong attention to detail and good analytical skills.
· Patience, honestly, assiduous, dynamic.
· Confident and experienced professionals in contributing the growing business in Vietnam. The position requires your enthusiasm, confidence, honesty, dedication and flexibility.
· The ideal candidate will be oriented and have abilities to work under pressure, and demonstrate capabilities to take over new unfamiliar tasks, also be a centralization of clear communication between the executive and others. You will need to be clear on information, communication, and then plan and schedule all of necessary meetings.
Quyền lợi được hưởng
Thông tin khác
Đại học
Độ tuổi:
24 - 35
Lương:
11 Tr - 20 Tr
VND
Nộp hồ sơ liên hệ
CÔNG TY TNHH U.S.UNITED LOGISTICS (VIETNAM) INC
Giới thiệu công ty
CÔNG TY TNHH U.S.UNITED LOGISTICS (VIETNAM) INC việc làm
Lầu 7, Tòa nhà Yoco Office, 41 Nguyễn Thị Minh Khai, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
Việc làm tương tự
Nhân Viên Chăm Sóc Khách Hàng
CÔNG TY TNHH TM DV KINH DOANH MỸ PHẨM MINH NHIÊN
Nhân Viên Tư Vấn/Cskh/Kinh Doanh/Sale Cho Thuê Căn Hộ Dịch Vụ
Công ty TNHH Thế giới căn hộ An Home
Trưởng Nhóm CSKH/ Customer Service Team Leader
Công Ty TNHH Thương Mại Việt Nam Excellence Mar
Chăm Sóc Khách Hàng / CSKH/ Customer Service (OB)
CÔNG TY TNHH CARELINE SOLUTION
Chăm Sóc Khách Hàng (Customer Service)
CÔNG TY TNHH MEDIASTEP SOFTWARE VIỆT NAM
Customer Service (Nhân viên Chăm sóc Khách hàng)
Công ty TNHH COW PLAY COW MOO VIỆT NAM
Customer Service (Chăm Sóc Khách Hàng)
Công ty TNHH Animal Doctors International Việt Nam
Chăm Sóc Khách Hàng (Customer Service Staff)
CÔNG TY TNHH GBG GROUP SERVICES
Chăm Sóc Khách Hàng (Customer Service)
All In One Merchant LLC.
Customer Service/ Nhân Viên Chăm Sóc Khách Hàng - Night Shift - 14 MIL ++
OUTSOURCE SOLUTIONS CO.,LTD
Giới thiệu công ty
CÔNG TY TNHH U.S.UNITED LOGISTICS (VIETNAM) INC việc làm
Lầu 7, Tòa nhà Yoco Office, 41 Nguyễn Thị Minh Khai, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Việt Nam