Customer Service (Logistics)- Good At CambodianCông ty TNHH Kart (Việt Nam)

Direct communicate with Customers to receive inquiries for transportation & customs
Direct communicate with relevant parties for requested information to prepare documentation for transportation and custom inquiries
Input data accuracy and well update in system
Complete all necessary records and reports in a timely and accurate.
Supervise and coordinate unloading of inbound/outbound shipments
Prepare related documents for the shipment/order.
Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
Ensure that the work schedules are correctly implemented and that jobs are effectively assigned and properly completed.
Maintain good relationship with customers and subcontractors
Respond to customer's emails and escalations for activities in a timely manner
Conduct operation in line with SOPs, work instructions
Comply with the safety environment policy and company regulations.
Maintain teamwork, productive working environment
Send invoices and shipments documents to request payment from customers
Strictly follow safety policies and client's requirements and regulations