Customer Service - Nhân Viên Chăm Sóc Khách Hàng

Receive, assist, and respond to customer inquiries via phone, email, chat, and other communication channels.
Handle and resolve customer complaints and issues.
Provide detailed information about products, services, and company promotions.
Update, track, and record customer information in the management system.
Coordinate with other departments to ensure that customer requests are handled promptly and accurately.