Customer Service Staff (Chinese Be Advance)Công Ty TNHH Cosco Shipping LINES (VIỆT NAM)

Customer Service Staff (Chinese Be Advance)
Địa điểm: Hồ Chí Minh, Hải Phòng
Mức lương: Thoả thuận
Mô tả công việc
1/ Handling of customer enquiries and requests professionally to maximize customers' satisfaction.
2/ Receiving booking information as well as ensure the equipment arrangements for Operation Dept. timely follow-up.
3/ Creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe.
4/ Receiving shipping instruction from customer via COSCO system, doing B/L and submit AMS /ENS
5/Checking & amending B/L as customer request regarding cargo weight, commodity, certificate
6/ Booking & vessel clean-up within timeframe
7/ Verify/Update Customer Profile in the system
8/ On duty list after working hour to check export list with ports
9/ Tactful in dealing with customer concerns, services recovery, and special service requirements.
10/ Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
Yêu cầu ứng viên
-University graduated in relevant field;
-At least 1-2 years' experience in shipping lines, handling booking container, cargo, vessel
-Hardworking, proactive and team work spirit;
-Good interpersonal & communication skills;
-Good organizational and multi-tasking abilities;
-Language: Chinese and English
Quyền lợi
- Social insurance, health insurance, unemployment insurance as Vietnam Law regulation.
- 13th month salary
- Lunch allowance.
- Health check packages once a year.
- Working hours from Monday - Friday
- Other benefits will be discussed during the interview
- Salary can be negotiable
Địa điểm làm việc
- Hồ Chí Minh: Số 05 Hồ Biểu Chánh, Phường 11, Phú Nhuận
- Hải Phòng: Số 04 Lê Thánh Tông, Phường Máy Tơ, Ngô Quyền
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tiếp tại: Hồ Chí Minh: Số 05 Hồ Biểu Chánh, Phường 11, Phú Nhuận
Hạn nộp hồ sơ: 21/06/2024
Mô tả công việc
1/ Handling of customer enquiries and requests professionally to maximize customers' satisfaction.
2/ Receiving booking information as well as ensure the equipment arrangements for Operation Dept. timely follow-up.
3/ Creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe.
4/ Receiving shipping instruction from customer via COSCO system, doing B/L and submit AMS /ENS
5/Checking & amending B/L as customer request regarding cargo weight, commodity, certificate
6/ Booking & vessel clean-up within timeframe
7/ Verify/Update Customer Profile in the system
8/ On duty list after working hour to check export list with ports
9/ Tactful in dealing with customer concerns, services recovery, and special service requirements.
10/ Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
Yêu cầu ứng viên
-University graduated in relevant field;
-At least 1-2 years' experience in shipping lines, handling booking container, cargo, vessel
-Hardworking, proactive and team work spirit;
-Good interpersonal & communication skills;
-Good organizational and multi-tasking abilities;
-Language: Chinese and English
Quyền lợi
- Social insurance, health insurance, unemployment insurance as Vietnam Law regulation.
- 13th month salary
- Lunch allowance.
- Health check packages once a year.
- Working hours from Monday - Friday
- Other benefits will be discussed during the interview
- Salary can be negotiable
Địa điểm làm việc
- Hồ Chí Minh: Số 05 Hồ Biểu Chánh, Phường 11, Phú Nhuận
- Hải Phòng: Số 04 Lê Thánh Tông, Phường Máy Tơ, Ngô Quyền
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tiếp tại: Hồ Chí Minh: Số 05 Hồ Biểu Chánh, Phường 11, Phú Nhuận
Mô tả công việc
1/ Handling of customer enquiries and requests professionally to maximize customers' satisfaction.
2/ Receiving booking information as well as ensure the equipment arrangements for Operation Dept. timely follow-up.
3/ Creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe.
4/ Receiving shipping instruction from customer via COSCO system, doing B/L and submit AMS /ENS
5/Checking & amending B/L as customer request regarding cargo weight, commodity, certificate
6/ Booking & vessel clean-up within timeframe
7/ Verify/Update Customer Profile in the system
8/ On duty list after working hour to check export list with ports
9/ Tactful in dealing with customer concerns, services recovery, and special service requirements.
10/ Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
1/ Handling of customer enquiries and requests professionally to maximize customers' satisfaction.
2/ Receiving booking information as well as ensure the equipment arrangements for Operation Dept. timely follow-up.
3/ Creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe.
4/ Receiving shipping instruction from customer via COSCO system, doing B/L and submit AMS /ENS
5/Checking & amending B/L as customer request regarding cargo weight, commodity, certificate
6/ Booking & vessel clean-up within timeframe
7/ Verify/Update Customer Profile in the system
8/ On duty list after working hour to check export list with ports
9/ Tactful in dealing with customer concerns, services recovery, and special service requirements.
10/ Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
Yêu cầu ứng viên
-University graduated in relevant field;
-At least 1-2 years' experience in shipping lines, handling booking container, cargo, vessel
-Hardworking, proactive and team work spirit;
-Good interpersonal & communication skills;
-Good organizational and multi-tasking abilities;
-Language: Chinese and English
-University graduated in relevant field;
-At least 1-2 years' experience in shipping lines, handling booking container, cargo, vessel
-Hardworking, proactive and team work spirit;
-Good interpersonal & communication skills;
-Good organizational and multi-tasking abilities;
-Language: Chinese and English
Quyền lợi
- Social insurance, health insurance, unemployment insurance as Vietnam Law regulation.
- 13th month salary
- Lunch allowance.
- Health check packages once a year.
- Working hours from Monday - Friday
- Other benefits will be discussed during the interview
- Salary can be negotiable
- Social insurance, health insurance, unemployment insurance as Vietnam Law regulation.
- 13th month salary
- Lunch allowance.
- Health check packages once a year.
- Working hours from Monday - Friday
- Other benefits will be discussed during the interview
- Salary can be negotiable
Địa điểm làm việc
- Hồ Chí Minh: Số 05 Hồ Biểu Chánh, Phường 11, Phú Nhuận
- Hải Phòng: Số 04 Lê Thánh Tông, Phường Máy Tơ, Ngô Quyền
- Hồ Chí Minh: Số 05 Hồ Biểu Chánh, Phường 11, Phú Nhuận
- Hải Phòng: Số 04 Lê Thánh Tông, Phường Máy Tơ, Ngô Quyền
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tiếp tại: Hồ Chí Minh: Số 05 Hồ Biểu Chánh, Phường 11, Phú Nhuận
Ứng viên nộp hồ sơ trực tiếp tại: Hồ Chí Minh: Số 05 Hồ Biểu Chánh, Phường 11, Phú Nhuận