Customer Success Executive

Mô tả Công việc
Provide administrative support to hotel partners and work closely with Contracting team to maintain long-term relationships with local hotel partners.
Database management: Ensure all hotel contents such as allotment, rates, promotions, terms & conditions,... are updated precisely and in a timely manner.
Coorperate with IT department to develop and maintain the stability of our online system and API connections
Agent relationship management: constantly communicate with agent partners during the process of developing and maintaining connections, ensuring the display of BedLinker's products across all channels.
Investigate and work with IT and Agents to fix errors.
Conduct trainings and give instructions on the system to partners and among BedLinker Team.
Provide administrative support to hotel partners and work closely with Contracting team to maintain long-term relationships with local hotel partners.
Database management: Ensure all hotel contents such as allotment, rates, promotions, terms & conditions,... are updated precisely and in a timely manner.
Coorperate with IT department to develop and maintain the stability of our online system and API connections
Agent relationship management: constantly communicate with agent partners during the process of developing and maintaining connections, ensuring the display of BedLinker's products across all channels.
Investigate and work with IT and Agents to fix errors.
Conduct trainings and give instructions on the system to partners and among BedLinker Team.