1. Receiving, collecting, responding to customer information:
To Receive and respond to information to customers about flexible office services, event hall rental, traditional office, internal meeting room .... from all media channels such as Hotline, fan page, personal app, LinkedIn...
To guide customers in filling out information forms to make customer data sources from media sources.
To schedule for Event team for site check and support customers to see actual project premises.
2. Support for the Event team:
Allocating customers for the Event team according to customer request. Monitoring and promoting the event team for contacting customers, sending quotes, and sending rental offer emails.
Understanding product and system for support Event teams will make contracts according to customer requests.
Support the event team in coordinating work with internal departments (
purchasing, accounting, HR, IT, community, building management, project investors, etc.)
Notify and monitor internal meetings.
3. Administration works.
Monthly timekeeping for the event team
Store and synthesize official files such as quotations, contract templates, and appendices...
Manage customer data including customers who have rented, customers who are renting, customers in need, and customers whose contracts are due to renew
Coordinate with the Accounting department and Community to monitor the situation of customers whose contracts are due to renew, proactively set schedules for BOD to negotiate with customers
Manage and store tenants' contracts and contract appendices
Updating the database of all inquiries/ name cards into the central database and managing the database
Weekly update of all name cards collected by the sales team and email inquiries into the database to clean and save in the drive working with the social media team
4. Additional work as required.
• The company takes human resources as the core for development, prioritizing the development of internal personnel.
• Salary, benefits, and clear policy
• Young and dynamic corporate culture
• Professional international working environment, developing foreign language communication skills.
• Work at the new, luxurious, and modern building