fa - Customer Support (freelance, night shift)FIREGROUP technology
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Freelance, Bộ Phận Hỗ trợ
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 29/04/2022
Hạn nộp: 29/05/2022
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Requirements
- Student at 1st-3rd year from any college/university
- An enthusiastic, energetic, detail oriented and proactive person who works well in a fast-paced, dynamic team environment.
- Eager to learn about technology products
- Interpersonal, listening skills
- Strong English written/verbal communication skills
- Data collection and ordering
- Stress tolerance
- Able to work remotely and rotation per shift (4 hours each), with at least 5 shifts/week during day/night time, weekends and holidays
+ Night shifts: 6pm-10pm, 10pm-2am, 2am-6am
+ Day shifts: 6am-10am, 8am-12pm, 2pm - 6pm
- Student at 1st-3rd year from any college/university
- An enthusiastic, energetic, detail oriented and proactive person who works well in a fast-paced, dynamic team environment.
- Eager to learn about technology products
- Interpersonal, listening skills
- Strong English written/verbal communication skills
- Data collection and ordering
- Stress tolerance
- Able to work remotely and rotation per shift (4 hours each), with at least 5 shifts/week during day/night time, weekends and holidays
+ Night shifts: 6pm-10pm, 10pm-2am, 2am-6am
+ Day shifts: 6am-10am, 8am-12pm, 2pm - 6pm
Yêu cầu công việc
Benefits
- Have opportunity to work with overseas clients, mostly US, Canada and European countries
- Join the dynamic, young and friendly projects team who will happily assist you
- Attend products/troubleshooting training before working with clients directly
- Practice and improve softskill, communication skill, and a chance to be full-time FireApps employee in the future
- Additional hour salary when working during night time (10pm-6am)
- Performance-based review salary after probation, and every next 6 months
- Additional bonus performance-based monthly (after probation)
- Have opportunity to work with overseas clients, mostly US, Canada and European countries
- Join the dynamic, young and friendly projects team who will happily assist you
- Attend products/troubleshooting training before working with clients directly
- Practice and improve softskill, communication skill, and a chance to be full-time FireApps employee in the future
- Additional hour salary when working during night time (10pm-6am)
- Performance-based review salary after probation, and every next 6 months
- Additional bonus performance-based monthly (after probation)
Quyền lợi được hưởng
About us
- Established in 2016, FireGroup Technology JSC is a tech company that specializes in web-app solutions for running the business on e-commerce platforms. FireGroup has now become the leading web-app provider, especially on both Shopify and AliExpress platforms.
Decription
- Provide immediate on-boarding activities such as installation, configuring and training to new clients as well as thinking outside of the box to provide customers with the solutions that FireApps offers
- Contact customers to receive positive feedback and convert into online reviews and testimonials
- Direct requests and unresolved issues to the designated resource (mentor/Technical Support/Testers) and follow-up until issues have been resolved completely or a workaround is provided.
- Work with clients via a CRM tool, use email and live chat to identify opportunities for growth and up-sell/cross-sell customers to higher plan/another product.
- Established in 2016, FireGroup Technology JSC is a tech company that specializes in web-app solutions for running the business on e-commerce platforms. FireGroup has now become the leading web-app provider, especially on both Shopify and AliExpress platforms.
Decription
- Provide immediate on-boarding activities such as installation, configuring and training to new clients as well as thinking outside of the box to provide customers with the solutions that FireApps offers
- Contact customers to receive positive feedback and convert into online reviews and testimonials
- Direct requests and unresolved issues to the designated resource (mentor/Technical Support/Testers) and follow-up until issues have been resolved completely or a workaround is provided.
- Work with clients via a CRM tool, use email and live chat to identify opportunities for growth and up-sell/cross-sell customers to higher plan/another product.
Thông tin khác
Employment Type
Customer Service
Duration of employment
Part-time
Apply now
Thank you for submitting your application. We will contact you shortly!
Customer Service
Duration of employment
Part-time
Apply now
Thank you for submitting your application. We will contact you shortly!
Nộp hồ sơ liên hệ
Contacts Please send your CV to [email protected] or contact us via ([protected info]
FIREGROUP technology
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FIREGROUP technology việc làm
22F, Flemington Tower, 182 Le Dai Hanh Street, District 11, HCMC
Quy mô: Từ 101 - 500 nhân viên
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Vị trí fa - Customer Support (freelance, night shift) do công ty FIREGROUP technology tuyển dụng tại , Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về FA - Customer Support (Freelance, Night shift) hoặc công ty FIREGROUP technology ở các link phía trên
Giới thiệu công ty
FIREGROUP technology việc làm
22F, Flemington Tower, 182 Le Dai Hanh Street, District 11, HCMC
Quy mô: Từ 101 - 500 nhân viên