Front Desk Officer

Mô tả Công việc
The Candidate:
Cheerful disposition, dependable, meticulous, flexible on job scope, punctual in attendance & reporting;
You will operate with the highest levels of integrity and as the face of American Chiropractic Clinic; you will be a passionate member of our dynamic team
Job Descriptions:
Greet patients in a professional manner at their arrival & on the telephone.
Organizing & scheduling appointments;
Updating & filling out patient's medical file;
Work closely with team members to ensure the arrangement & cleanliness at the lobby & reception area meet the management's standard.
Handles cashier's works when assigned.
Provide support to patients' requests of documents relating to treatment.
Attract potential patients by answering inquiries of services on site, via phone or email.
Process messages from patients to doctor's assistant to doctors;
Conduct follow-up phone calls with new patients & when patients do not follow through with the prescribed treatment plan.
Ability to maintain effective & organized systems to ensure timely patient flow;
Ad-hoc tasks given by immediate supervisor.