Front Office Supervisor/ Giám sát Tiền sảnh

InterContinental Ha Long Bay Resort & Residences

Địa điểm làm việc: Quảng Ninh

Hết hạn: 11/12/2024

Chi tiết công việc
Giới thiệu công ty

Thu nhập: Thỏa thuận

Loại hình: Toàn thời gian

Chức vụ: Quản lý

khách sạn hotel communication english

Mô tả công việc

Conducts shift briefings to ensure hotel activities and operational requirements are known
Supervise front office operations during assigned shift including:
Maintenance of guest information
Maintenance of information about local events
Compile occupancy statistics
Supervise the use of he public address system
Supervise group booking
Assisting with serious complaints
Supervise cashiering activities during shift including:
Cash handling and banking procedure
Dealing with irregular payments
Instructing staff in credit policies and facilities
Instructing staff in cash security procedures
Carry out debtor control
Prepare reports
Supervise the cashiering system

Yêu cầu

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Good writing skills
• Must speak fluent English. Other languages preferred.
• Proficient in the use of Microsoft Office and Front Office System
• Problem solving, reasoning, motivating, organizational and training abilities
• Strong Leadership skills in managing teams
• Ability to manage complex relationships

Quyền lợi

Competitive salary and Pre-opening service charge
14 annual leave days/year
100 % salary and immediate Social Insurance enjoyment during probationary period
Accident Insurance (24/24) & Bao Viet Healthy Insurance enjoyment as per IHG policy
13th month salary & monthly service charge
Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy
Enjoys IHG's special offer for internal employee

Thông tin khác

Số lượng
2
Nơi làm việc
Thành Phố Hạ Long - Quảng Ninh
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
11/11/2024 14:53

Thông tin chung

Thu nhập: Thỏa thuận

Cách thức ứng tuyển

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Hạn nộp: 11/12/2024

Giới thiệu công ty Xem trang công ty

In the historic Ha Long Bay, the first InterContinental seaside resort in Northern Vietnam, InterContinental Ha Long Resort & Residences, continues the legacy of the world's biggest luxury hotel family, which spans seven decades. Refresh your CV today and join our team to embrace your future...

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