Gaming Technical Supervisor

* Position Summary:
- The Gaming Technical Supervisor oversees the maintenance, repair, and troubleshooting of slot gaming equipment, ensuring optimal performance and compliance with regulations. This role requires supervising a team of technicians, coordinating with management, and supporting the Assistant Technical Manager in operational excellence.
* Key Responsibilities:
+ Lead a team of gaming technicians, ensuring adherence to operational and safety standards.
+ Oversee the installation, maintenance, and repair of slot gaming systems and equipment.
+ Conduct performance checks and preventive maintenance to minimize downtime.
+ Monitor compliance of gaming systems with regulatory standards.
+ Troubleshoot and resolve technical issues to support uninterrupted gaming operations.
+ Maintain accurate logs of repairs, inspections, and maintenance schedules.
+ Train team members on equipment operation and troubleshooting techniques.
+ Coordinate system updates, including hardware and software upgrades.
+ Serve as a point of escalation for complex technical issues.
+ Collaborate with vendors for technical support and procurement of parts.
+ Prepare technical reports and present findings to the Assistant Technical Manager.