General Manager / Giám Đốc Điều Hành

NS Logistics Co., Ltd is a collaborative venture between EQ Logis Co., Ltd and Namsung Shipping Vietnam Co., Ltd, is dedicated to providing optimal transportation solutions, including customs clearance and strategic tariff reductions, particularly for the importation of investment facilities, machinery, and plant relocations.
We are currently seeking a General Manager to join our team. This position has the potential to evolve into the role of General Director, depending on performance and company growth.
Details of the job description are as follows:
1. Business Development and Management
• Oversee daily operations, ensuring efficiency and productivity.
• Lead, mentor, and develop staff, including hiring, training, and performance evaluations.
• Develop and execute sales strategies to achieve revenue and targets.
• Identify and pursue new business opportunities and partnerships.
• Maintain and grow relationships with existing clients, ensuring high levels of customer satisfaction.
2. Strategic Planning
• Develop and implement long-term strategic plans aligned with company goals.
• Ensure compliance with industry regulations and company policies.
• Monitor and manage budgetary and financial performance, including cost control and revenue forecasting.
3. Operational Excellence
• Oversee logistics and trucking operations, ensuring timely and cost-effective delivery of services.
• Ensure the maintenance and safety of the fleet, equipment, and facilities.
• Ensure exceptional customer service standards are met and maintained.
• Address and resolve customer complaints and issues promptly and effectively.
• Develop and implement customer retention strategies.