JOB MISSION/OBJECTIVE:
To provide comprehensive administrative and operational support to the Sales team, ensuring efficiency, accuracy, and seamless execution of sales processes, ultimately contributing to the achievement of sales targets and overall business success.
JOB DUTIES & REPONSIBILTIES:
Sales Operations Support:
- Manage the Sales team's employee list, including updating contact information and organizational structure.
- Communicate regulations and policies, and serve as a point of contact with Human Resources (HR) for
Sales staff regarding policies and procedures.
- Ensure logistical arrangements for quarterly summary meetings, employee training sessions, and new product launch events (e.g., preparing meeting rooms, materials, equipment).
- Provide sales materials and tools to the Sales team to enhance customer engagement effectiveness (e.g., price lists, product samples).
- Regularly monitor, update, and manage the list of active retailers in the management system, including contact details, sales date, key products, and other relevant information.
- Categorize and organize customer data based on various criteria (e.g., region, industry, sales potential) to support business and marketing activities.
- Collect and compile periodic sales data for monthly and quarterly bonus calculations for the Sales team.
2. Sales Team Management Support:
- Manage the work schedules and attendance of Sales staff according to company regulations (attendance policies, leaves, sick leaves, related benefits and allowances).
- Assist the Line Manager in planning, organizing, and implementing internal training programs on product knowledge or skill development for the Sales team.
3. Sales Expense Management:
- Collaborate in developing quarterly and annual budget plans for sales activities.
- Monitor and control expenditures against the approved budget, ensuring compliance with cost management regulations.
- Prepare periodic expense reports for management review, analyze expenditures, and propose cost optimization measures.
4. Work Plan and Travel Expense Management:
- Collaborate with Regional Managers in defining objectives, allocating resources (Supervisors/Leaders/Representatives), and developing work schedules.
- Monitor the daily progress of each employee's work plan (routine checking) and report the results to the Head of Sales.
- Assist in adjusting work plans and propose necessary modifications due to market changes, customer changes, objective factors (weather, epidemics, etc.), or business objectives.
- Receive and verify the validity of travel expense documents (advances, reimbursements, settlements) according to regulations.
- Support travel arrangements (booking flights, hotels) for Sales management and staff business trips.
5. Potential Expansion and Development Opportunities:
- Participate in projects to improve sales processes and implement new sales management tools and software.
- Assist in managing
trade marketing campaigns. (supply Gifts, Services)
- Serve as a guide and trainer for new Sales employees on administrative procedures and management software systems.
- Participate in managing relationships with partners and suppliers related to sales activities, and track and manage contracts.
- Assist in monitoring and reporting individual sales performance, and participate in developing incentive and motivation programs for the Sales team.
