HBC admin/ Điều phối viên lấy máu tại nhà (Temporary 8-month/ Thời vụ 8 tháng)

Mô tả Công việc
Descriptions of Job duties:
- Daily facilitating bookings, bookings creation and punctuality recording
- Daily recording cancellation & rejection cases and money reconciliation with accounting
- Support nurses on inventory orders and inventory reconciliation
- Assist in the preparation of weekly/monthly/quarterly report
- Support HBC (home blood collection) daily activities and other duties as assigned.
- Train, supervise day-to-day activities, leadership, and support nurses.
- Ensure sample collection activities (onsite and offsite) to be on time and exact
- Evaluating employee performance and providing feedback
- Ensure timely and accurate customer service, encouraging to team and staff
- Handle complaints and specific customers' requests
- Troubleshoot emergencies
Lab/nurse related duties:
- Verifies test requisitions and follow Home blood collection's SOP
- Able to explain the procedure and understanding tests requirements
- Tracks collected specimens by initialing, dating, and noting times of collection
- Maintains safe, secure, and healthy work environment by following standards and procedures, complying with legal regulations.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Ensure patient confidentiality