[HCM] Công Ty Giải Pháp Công Nghệ Cyberlogitec Vietnam Tuyển Dụng Nhân Viên Chăm Sóc Khách Hàng (Global Customer Support) Full-time 2023

COMPANY INTRODUCTION
CyberLogitec Vietnam is an ODC (Off-shore Development Center) in Vietnam providing service for SW Development, Testing and 24/7 Service Desk.
We specialize in IT solutions for logistics business such as shipping, terminal & yard, warehouse, trucking and forwarding. Also we are researching new technologies for web, mobile, virtual reality and machine learning.
We have lots of industrial experiences for more than 10 years in logistics business and technology area, and we are providing our service for our global customers in more than 10 countries such as Korea, USA, Thailand, China, Saudi Arabia, Turkey, UAE, Malaysia, India, Japan, Brazil and Singapore.
Our top priority is creating customers' value with high quality and global standard outsourcing service.
Nhân viên chăm sóc khách hàng (Global Customer Support)
Tính chất công việc: Toàn thời gian - Chuyên môn: Hành chính, Nhân sự - Địa điểm: Hồ Chí Minh - Mức lương: Thỏa thuận - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!
JOB DESCRIPTION
- Receive requests from world-wide customers via emails, request management systems and phone calls.
- Resolve customer's problems encountered when using the company's system.
- Most customers come from USA, Korea, Japan, Singapore, India, China, Turkey, etc...
* Working time:
- Work 5 days/week; including weekends, holidays, Tet holiday.
- Work in rotation of 3 shifts and in accordance with the company:
Shift 1: 6 am - 2 pm,
Shift 2: 2 pm - 10 pm,
Shift 3: 10 pm - 6 am.
REQUIREMENTS
- Good English; ability to communicate directly with customers.
- Experiences in Accounting, MS Excel; ERP/SAP ,HR, or SF
- Have a good spirit of learning, attitude and responsibility.
- Ability to work long-term.
BENEFITS
- Basic salary: negotiated.
- Salary review is every 6 months; the increase will depend on the working performance.
- An additional allowance of VND250,000/shift when working shift 3 (10 pm - 6 am).
- Other allowances: parking fee of your motorbike, necessities are available (milk, cake, tea, coffee, etc) to ensure health at work.
- Annual vacation and social welfare in accordance with the law of Vietnam.
- Opportunity to improve English very well, most of using English in communication.
- Opportunity to learn Logistics.
- Professional working environment.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 9/4/2023
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW