[HCM] Đơn Vị Vận Chuyển Của Sàn Thương Mại Điện Tử Shopee - Shopee Xpress Tuyển Dụng Linehaul Data Analyst Full-time 2023

About the job
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description
Develop a deep understanding of delivery company and actively identify operational issues;
Initiate and help implement new ideas to develop strategic projects in multiple areas;
Manage to work with all stakeholders e.g. Operation, Procurement, Feature, BI... to have same understanding about their tasks of specific projects;
Coordinate/collaborate with teams inside and outside Shopee Express;
Build dashboard, report, tracker to control the KPI and monitor it daily;
Follow up feedbacks of the launched projects and adjust plans to best serve with the actual situations;
Prepare reports, proposals, and presentations.
Requirements
1+ years of industry experience with proven business impact;
Excellent in communication with different stakeholders, have experience in data analytics or logistics operation is a plus;
Have ownership of the project, always being active to work with relevant stakeholders;
Strong analytical thinking and ability to learn quickly with a can-do attitude;
Advanced Excel skills. Python is a plus;
Excellence writing and verbal communication skills in English and Vietnamese
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