COMPANY INTRODUCTION
Địa điểm: Hồ Chí Minh - Loại hình công ty: Công ty nước ngoài - Lĩnh vực kinh doanh: Khác - Quy mô công ty: Nhỏ (< 49 người có BHXH) - Website: [protected info]
The European Chamber of Commerce in Vietnam (EuroCham) is the principle voice of the European business community in Vietnam. EuroCham was established in 1998 and is a members-based, independent, not for profit organization of European companies who are investing in Vietnam, for the benefit of all. With 1,400 members and 19 Sector Committees, EuroCham is one of the biggest foreign Chambers of Commerce in Vietnam and among the 5 largest European Chambers of Commerce worldwide. EuroCham represents a plethora of sectors and sizes ranging from SMEs to MNCs with a very strong business network in both Vietnam and Europe. Acting as an intermediary between our members - the business community - and local, national, regional and European authorities. EuroCham advocates on its members' behalf, to generate improvements in the business environment, raise awareness on key issues and disseminate information on issues relating to doing business in Vietnam
Membership Officer Full-time
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
Reporting to: Corporate Relations Manager
Job Summary:
Be responsible for memberships, database.
Assist other colleagues/departments for a smooth running of the office.
Type of Contract: 24 months fixed term contract upon successful completion of a 2-month probation period
Key Working Relationships:
Internal: EuroCham team
External: EuroCham members; Vietnamese and foreign companies as potential members; affiliated business associations
Main Duties and Key Performance Indicators:
Membership Management tasks:
Drive membership growth by identifying, targeting, and recruiting new members, while ensuring a seamless onboarding and orientation experience.
Build and maintain strong relationships with EuroCham members, proactively enhancing engagement, retention, and overall satisfaction with EuroCham's activities and services.
Oversee and coordinate the execution of all membership-related communications and materials across channels.
Manage of the membership database and CRM system, including the online membership directory and membership-related landing pages.
Support the development and enhancement of digital platforms such as the Member Gateway and SME Support Desk.
Manage new member enrolment and membership renewals in close coordination with the Finance Department and eight (08) Affiliated Business Associations, ensuring accuracy and efficiency.
Monitor, analyse, and report on key membership metrics, providing insights to support strategic decision-making.
Other Admin Tasks:
Assist the management team with administrative tasks and as required.
Other Membership-related supporting tasks as required by the Corporate Relations Manager.
REQUIREMENTS
Education and Training Background: Bachelor's degree in Business Administration, Business English, or relevant fields.
Work Experience: 3-4 years' experience, ideally in secretariat, administration, customer service, or hospitality
Management & Team Experience: No management experience required, yet a strong track record on successfully working within cross-cultural and multi-disciplinary teams.
Core Competencies:
A Vietnamese national with excellent English and computer proficiency (Excel is a must).
A highly motivated, flexible team player.
Comfortable in an international and multi-cultural environment.
Capable of managing administrative tasks, work under pressure.
Very service oriented, high attention to details.
Languages: Good command of English and Vietnamese
Software Skills:
Proficient computer skills with Microsoft Office, including Outlook, Word, Excel and PowerPoint are required.
Experience with CRM system is a plus.
BENEFITS
Strong network development in the business
community in Vietnam with relevant stakeholders across many sectors;
Great insight into the trade and investment
issues in Vietnam;
Be part of "Team Europe" in Vietnam i.e.
interact with various European organisations to expand your professional profile and knowledge network;
Working in a cross-cultural and multi-disciplinary
environment.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 17/7/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
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1 giờ trước (00:17, [protected info]) - Nguyen Ha My đã gửi CV ứng tuyển
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