[HCM] Talent Acquisition & Engagement Specialist Full-Time

1. Tutor Recruitment & Talent Acquisition:
Develop and execute monthly and quarterly tutor recruitment plans to meet the Academy's tutoring placement needs.
Proactively source and attract high-quality candidates, including alumni of international schools, top-performing university students, international students, and graduates of international joint-degree programs.
Manage recruitment channels, including tutor communities, job platforms, LinkedIn, alumni networks, and academic clubs.
Screen applications and conduct initial interviews to assess candidates' attitudes, professionalism, motivation to teach, and basic foreign language proficiency.
Refer qualified candidates to the Academic Department for teaching methodology training and pedagogical competency assessments.
2. Tutor Retention & Rewards Programs:
Design and manage tutor seniority pathways and recognition tiers based on length of service and performance evaluations.
Develop and maintain non-monetary engagement and recognition programs, including monthly/quarterly Tutor of the Month awards, birthday gifts, and service anniversary celebrations.
Monitor the tutor engagement lifecycle and conduct regular one-on-one check-ins or weekly/monthly tutor meetings to understand the needs and concerns of key tutors and minimize the risk of disengagement.
Conduct exit interviews with tutors who discontinue their collaboration with the Academy to identify root causes and recommend improvements to retention policies.
3. Community Development & Engagement Activities:
Manage and maintain active tutor communities across internal communication channels (Zalo, Facebook Groups, etc.).
Develop ideas, create event plans, and lead regular engagement activities such as Coffee Talks, Year-End Parties, and networking sessions for tutors to connect and share teaching experiences.
Foster a supportive community culture that encourages members to share useful academic resources and practical teaching experience.
Manage and optimize the Tutor Referral Program to encourage tutors to recommend qualified candidates from their networks, as well as recruitment collaborator programs.
Support the Marketing team in tutor sourcing and recruitment content creation.
4. Tutor Experience & Support:
Act as the voice of tutors within the Academy by receiving, categorizing, and coordinating the resolution of inquiries and concerns related to contracts, benefits, and tutor payment schedules.
Work closely with the Academic Operations team to monitor class progress and promptly address any challenges tutors may encounter with their teaching arrangements.