Mô tả công việc
Mô tả Công việc
Get calls and answer customers related to products' usage, price, points of sales, promotion, point of gift exchange, complaint cases, and others.... by phone
Do CS Weekly report
Daily check the content and images for upload on Fanpage.
Update new products, promotion, TVC, [protected info] fanpage, youtube,...
Control consultation regarding customers' Q&A on fanpage, youtube.
Manage and update product information into CRM system
Support in Weekly Customer gathering organization in HCM, Ha Noi, Da Nang.
Support in sending Birthday Cards to valued customers.
Key in customers database shared by supermarket, pharmacy,...
Follow other duties required from CS Leader
Yêu cầu
Yêu Cầu Công Việc
Female, welcome fresh graduate from University or under 1 year experience (Business Administration major)
Have passion in service industry;
Customer-oriented, hardworking, trustworthy, eager to learn, and teamwork spirit;
Flexibility to respond to a range of different work situations,
Can working independently, ability to multi-task, prioritize, and manage time effectively
Be willing to work overtime occasionally if requested
Proficiency in both English and Vietnamese communication
Proficiency in using MS Word, Excel, PowerPoint, Social network
Photoshop, AI, canva skill is an advantage
For more information about career opportunities, please go to website [protected info] (Tuyển dụng - Cơ hội nghề nghiệp)
Any questions about this job, please contact us via Linkedin: Rohto Mentholatum VN
Quyền lợi
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
CLB thể thao
Thông tin chung
Nơi làm việc
- 37 Ton Duc Thang Street, Bến Nghé, Quận 1, Hồ Chí Minh