HEAD BARISTA

1. Customer service: focus on an execution, interact with customer to measure the satisfaction, maintain professional demeanor, ability to demonstrate good problem solving and decision making skills
2. Communication skills: ability to speak, read and comprehend, and converse with people, conveys written and verbal messages containing information ideas, opinions, emotions or instructions to colleagues and superiors
3. Management skills: driving results, delegation, coaching and ability to motivate and encourage others. Creating a climate in which people will want to do their best
4. Leadership and people skills: supervision skills, interpersonal skills, personnel management
5. Ability to work on own initiatives
6. Organizing skills: effectively organize and schedule the work of subordinates, clearly define roles, duties and responsibilities, and minimize confusion and inefficiencies, establishes effective and efficient procedures for getting work done. Keep people up to date with the latest information
7. Teamwork: ability to corporate and develop team members, connect and gather people forward the same goal
8. Interpersonal skills: maintain a professional level of empathy towards the situation. Reachable and approachable, willing to listen to concerns of others.
9. Beating the same beat as the company. Give first consideration to the company interests, objectives and values
10. Minimum 1 year of working experience as shift manager role in restaurant groups
11. Vocational diploma in: restaurant, hospitality management