Mô tả công việc
CORE PURPOSE OF THE JOB: (What is the reason that this job exists; what is the overall aim of this role?)
Responsible for leading Dyson Vietnam's offline sales and retail operations to deliver sustainable growth, superior customer experience, and best-in-class retail execution. This role owns the performance of Dyson stores and third-party retail partners across Vietnam, ensuring excellence in sales productivity, retail operations, people capability, and omnichannel execution.
AREAS OF RESPONSIBILITY
1. SALES LEADERSHIP & BUSINESS PERFORMANCE
• Lead achievement of revenue, profitability and productivity targets.
• Develop annual and quarterly sales plans.
• Drive like-for-like growth and store productivity improvement.
• Manage KPIs including Sales, Conversion, ASP, UPT, Attach Rate and Store Contribution.
2. RETAIL STORE OPERATIONS EXCELLENCE
• Own end-to-end store operations standards.
• Ensure execution of SOPs, VM, customer experience and compliance.
• Improve productivity, inventory accuracy and retail profitability.
3. OMNICHANNEL RETAIL PARTNERSHIP MANAGEMENT
• Lead relationships with major retail partners including Dien May Xanh, Nguyen Kim, FPT Shop, CellphoneS and other electronics retailers.
• Develop joint business plans, product launch plans and retail activation programs.
• Improve Dyson visibility, conversion and share of shelf across partner networks.
4. PEOPLE LEADERSHIP & CAPABILITY BUILDING
• Lead and develop District Managers, Operations Managers and field teams.
• Build leadership capability, succession planning and performance culture.
• Drive engagement, accountability and talent retention.
5. RETAIL EXECUTION & CUSTOMER EXPERIENCE
• Deliver premium Dyson customer experience standards.
• Improve selling capability, product demonstration quality and service recovery processes.
6. CROSS-FUNCTIONAL COLLABORATION
• Partner closely with Country Head, Marketing, Ecommerce, CRM, Finance and Supply Chain teams.
• Support forecasting, inventory planning and business reviews.
Yêu cầu
Relevant Experience:
• Minimum 10 years of commercial, retail, sales or store operations experience.
• Minimum 5 years leading multi-location retail organizations.
• Strong experience managing large field sales teams.
• Proven track record improving store productivity and retail execution.
• Experience working with large omnichannel electronics retailers highly preferred.
• Consumer Electronics, Home Appliances or Premium Retail experience preferred but not mandatory.
Leadership Competencies
• Strong people leadership and coaching capability.
• Commercial acumen and retail economics understanding.
• Strong stakeholder management and negotiation skills.
• Analytical, customer-centric and execution-focused mindset.
Competencies: (Technical, Operational, Managerial, Human & Cultural Requirements)
The ideal candidate combines Retail Operations Excellence, Commercial Leadership, Strong People Management, Omnichannel Retail Experience and a proven ability to improve store productivity while delivering premium customer experiences.
Required to speak English
Quyền lợi
Thưởng
Yearly Bonus
Chăm sóc sức khoẻ
Premium Healthcare Insurance, covered for spouse and dependent child(ren) under the company's insurance policy from 1st month
Nghỉ phép có lương
15 Days/ Year
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Thông tin khác
NGÀY ĐĂNG
16/07/2026
CẤP BẬC
Giám Đốc và Cấp Cao Hơn
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Sales Management, Sales Director, Business Development Management, Sales & Account Management, Lead sales
LĨNH VỰC
Bán lẻ/Bán sỉ
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
10
QUỐC TỊCH
Người Việt Nam
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Thông tin chung
Nơi làm việc
- 163 Đường Phan Đăng Lưu, phường 1, Quận Phú Nhuận, Hồ Chí Minh, Việt Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 16/08/2026
