[hn] công ty dreamship inc. tuyển dụng Cộng Tác Viên Dịch Vụ Khách Hàng part-time 2023

COMPANY INTRODUCTION
Dreamship is a US based enterprise Print-On-Demand company that helps ecommerce partners build brand, and new revenue streams in ecommerce cross border.
We're seeking for Customer Service agents who're responsible for supporting our Vietnamese customers/ partners and grow the company business in Vietnam. You will report to the Head of Vietnam Operation.
Customer Service Collaborator (CTV)
Tính chất công việc: Bán thời gian - Chuyên môn: Bán hàng (Sales) - Địa điểm: Hà Nội - Mức lương: Từ 4 Triệu - Dưới 8 Triệu VNĐ / Tháng; Thỏa thuận - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!
JOB DESCRIPTION
Time & Address:
Work in shift (8:00-12:00; 13:30-18:00; 19:00 - 23:00), 6 shift per week; flexible to arrange.
Office: 58 To Huu, Nam Tu Liem, Ha Noi.
Job description:
Answers all inbound customer service messages (via email, live chat and social network ) in a professional manner, suggesting information about other products and services.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Collaborate with the team on current client updates
REQUIREMENTS
English level: Fluent - advanced
Be patient, careful & detail-oriented, able to work under high pressure
Proficient with Word, Excel, Google Sheet, web searches.
Goal-oriented
Tech-savvy
Open-minded and flexibility
BENEFITS
Salary: 4-5 mil VND, and bonus quarterly for good performance
Free lunch at office
Parking fee
Laptop provided
Opportunity to work fulltime at Dreamship after graduation
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 1/3/2023
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW